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- Tasks: Own and optimise HubSpot CRM for Sales and Operations teams.
- Company: Join SureCo, a mission-driven company transforming healthcare access.
- Benefits: Competitive salary, performance bonuses, health coverage, and 401(k).
- Why this job: Make a real impact in healthcare while enjoying autonomy and ownership.
- Qualifications: 3-5 years HubSpot CRM experience and strong process-driven mindset.
- Other info: Remote-first culture with opportunities for growth in a fast-paced environment.
The predicted salary is between 72000 - 84000 £ per year.
At SureCo, we pride ourselves on being a customer service-driven organization dedicated to enhancing the health and well-being of working Americans through innovative healthcare solutions. Established in 2016, SureCo has leveraged the Affordable Care Act (ACA) and Individual Coverage Health Reimbursement Arrangement (ICHRA) to provide quality, affordable healthcare options. Our commitment to driving change in the healthcare industry is reflected in our advanced Enrollment Platform, which offers access to over 5,000 health plan options from 140+ carriers.
SureCo is seeking a dynamic, seasoned HubSpot CRM Manager to own how our Sales and Operations teams work inside HubSpot. This role is responsible for the architecture, automation, and reliability of HubSpot — ensuring clean data, clear processes, and workflows that scale as the business grows. You’ll work closely with Sales, Account Management, and Operations, with secondary support for Marketing (lists and light CMS updates). This is a hands-on systems role with real ownership — not a ticket-based admin position.
Responsibilities
- Own how HubSpot is used day to day across the business.
- Maintain core CRM structure, including objects, properties, pipelines, lifecycle stages, and associations.
- Design and maintain workflows and automation that reflect real business processes.
- Build scalable automation using standard workflows and, when needed, coded workflows.
- Partner cross-functionally to translate operational needs into practical CRM solutions.
- Keep CRM data clean, consistent, and ready for reliable reporting.
- Create and maintain CRM documentation and SOPs.
- Support CRM training and enablement for end users.
- Build lists and segmentation to support Marketing initiatives.
- Make light HubSpot CMS or website updates as needed, such as copy changes or small tweaks.
Must-Haves
- 3–5+ years of hands-on HubSpot CRM experience (HubSpot expertise is required — Salesforce-only backgrounds are not a fit).
- Strong experience supporting Sales and Operations teams.
- Deep familiarity with workflows, automation, and lifecycle design.
- Process-driven, systems-minded, and detail-oriented.
- Comfortable working cross-functionally and explaining technical changes clearly.
Nice-to-Haves
- Experience with coded workflows.
- Experience scaling or cleaning up a CRM in a growth-stage company.
- Familiarity with sales activity tracking or prospecting tools (e.g., Apollo).
- Light HubSpot CMS or HTML/CSS experience.
- HealthTech, Insurance, or complex B2B experience.
What We Offer
- Compensation: Annual base salary of $105,000+, based on experience.
- Bonus: 10–15% annual performance bonus.
- Benefits: Health coverage via ICHRA, 401(k), and standard benefits.
- Real ownership and autonomy — this role owns how Sales and Ops work in HubSpot.
- High-impact work that affects teams every day.
- Direct partnership with leadership who values judgment over micromanagement.
- Remote-first, outcome-driven culture.
- Mission-driven company improving access to healthcare.
Our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business needs. Join us at SureCo and be a part of a team that is making a difference in the healthcare industry. Your dedication and expertise will help us continue to provide exceptional service and innovative solutions for our customers.
HubSpot CRM Manager employer: SureCo
Contact Detail:
SureCo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HubSpot CRM Manager
✨Tip Number 1
Get to know the company inside out! Research SureCo's mission, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral — which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to HubSpot CRM management. Think about how your experience aligns with their needs, especially around workflows and automation. Confidence is key!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows you’re proactive — just what they need in a HubSpot CRM Manager!
We think you need these skills to ace HubSpot CRM Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the HubSpot CRM Manager role. Highlight your hands-on HubSpot experience and any relevant achievements that showcase your ability to manage CRM systems effectively.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about improving healthcare through technology. Share specific examples of how you've successfully implemented CRM solutions in the past, and how you can bring that expertise to SureCo.
Showcase Your Technical Skills: Since this role requires a strong understanding of workflows and automation, be sure to mention any technical skills you have, especially related to HubSpot. If you've worked with coded workflows or made CMS updates, let us know!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It helps us keep track of applications and ensures your details are in the right place for review!
How to prepare for a job interview at SureCo
✨Know Your HubSpot Inside Out
Make sure you brush up on your HubSpot CRM knowledge. Be ready to discuss specific features, workflows, and automations you've implemented in the past. This role is all about ownership, so showing that you can manage and optimise HubSpot effectively will impress the interviewers.
✨Showcase Your Cross-Functional Collaboration Skills
Since this position involves working closely with Sales, Account Management, and Operations, be prepared to share examples of how you've successfully collaborated with different teams. Highlight any experiences where you translated operational needs into practical CRM solutions.
✨Prepare for Process-Driven Questions
Expect questions that assess your process-driven mindset. Think about how you've maintained clean data and designed scalable workflows in previous roles. Be ready to explain your approach to ensuring reliability and consistency in CRM data.
✨Demonstrate Your Problem-Solving Abilities
This role requires a detail-oriented and systems-minded individual. Prepare to discuss challenges you've faced in managing a CRM and how you overcame them. Show that you can think critically and adapt to evolving business needs, especially in a fast-paced environment.
