Human Resources Administrator - Maternity Cover 12 FTC

SureCloud is a Governance, Risk and Compliance (GRC) platform provider on a mission to turn risk management from record-keeping into action. Founded almost 20 years ago, we've grown into a connected platform covering risk, compliance, audit, third-party risk and data privacy, giving organisations the visibility and confidence to act at speed and scale.

In June 2026, IDC recognised our AI, Gracie, as the industry's first cross-domain agentic platform. By combining event-sourced architecture with AI agents, personas and skills, we're building a virtual GRC team that performs governed, auditable and explainable work. Our platform grows with organisations of all sizes, from fast-growing businesses to large enterprises.

Our Values

About SureCloud

SureCloud is a Governance, Risk and Compliance (GRC) platform provider on a mission to turn risk management from record-keeping into action. Founded almost 20 years ago, we've grown into a connected platform covering risk, compliance, audit, third-party risk and data privacy, giving organisations the visibility and confidence to act at speed and scale.

In June 2026, IDC recognised our AI, Gracie, as the industry's first cross-domain agentic platform. By combining event-sourced architecture with AI agents, personas and skills, we're building a virtual GRC team that performs governed, auditable and explainable work. Our platform grows with organisations of all sizes, from fast-growing businesses to large enterprises.

Our Values

Three values shape how we work together and with our customers and suppliers:

• Be Curious: we challenge assumptions, learn continuously and encourage innovation.
• Be Courageous: we tackle challenges head-on, make bold decisions and go beyond our comfort zone.
• Be Charged: we bring positive energy every day, take initiative without waiting and stay focused on outcomes.

The Role

We are looking for a 12 month maternity cover, as our HR Administrator, you'll provide day-to-day HR support to our UK and Portuguese teams across the full employee lifecycle, from recruitment and onboarding through changes to employment and offboarding. You'll keep our HR records accurate and compliant, be a trusted first point of contact for employees and managers, and support HR projects that improve the employee experience. This is a varied, hands-on role for someone who is highly organised, detail-driven and comfortable handling confidential information.

Key Responsibilities

Recruitment and onboarding

• Manage the recruitment process with hiring managers, including agency engagement, maintaining our Preferred Supplier List (PSL) and standard terms with recruitment agencies.
• Draft and distribute offer letters, contracts of employment and other HR documentation.
• Coordinate new starter requirements, organise and deliver HR inductions, and process onboarding through our HR system.
• Carry out Right to Work checks for all staff, process background checks and assist with visa applications as required.
• Keep contracts, offer letters and ID documents up to date, renewing them when needed.
• Manage the leavers process, including exit interviews, documenting feedback and reporting it to the Executive Leadership Team (ELT).

HR operations, benefits and payroll

• Maintain accurate employee records in our HRIS and identify opportunities to improve HRIS processes.
• Coordinate benefits enrolment and administration.
• Support payroll by updating payroll records and providing accurate data to Finance.
• Run reports for line managers, Finance and the wider business.
• Maintain and update the global organisation chart.
• Respond to employee queries in a timely and professional manner.

Employee engagement and relations

• Act as HR lead in supporting the ELT to build a healthy, high-performing culture, one of our three strategic pillars.
• Organise staff surveys and analyse the results.
• Manage Women in Tech Forum subscriptions and organise internal staff events.
• Support employee relations cases and meetings (such as disciplinaries and grievances), including preparing follow-up documentation.

Training and performance

• Gather training needs across the organisation, select and negotiate training courses, and keep the training records up to date.
• Help coordinate performance appraisals and collate information for personnel files.

Compliance and policy

• Help ensure compliance with UK employment law and regulations.
• Prepare HR documentation for audits.
• Work closely with our external HR agency on policy updates and best practice, providing research and feedback.
• Support other HR tasks and projects as needed.

About You

• 3+ years' experience in an HR administrator or HR coordinator role, with a solid grounding in day-to-day HR operations.
• Practical experience with benefits administration and payroll data.
• Hands-on experience with an HRIS and a commitment to accurate, well-maintained data.
• Working knowledge of UK employment law, including Right to Work requirements.
• Excellent organisational and time management skills, with keen attention to detail.
• First-class written and verbal communication and strong interpersonal skills.
• Absolute discretion and the ability to maintain confidentiality.
• Self-motivated, able to prioritise and manage deadlines, and collaborative in a hybrid environment.
• Good knowledge of Microsoft Word, Excel, PowerPoint and Outlook.
• CIPD qualification, or progress towards one, is an advantage.

Working Hours

9:00am to 5:30pm, 3 days a week, with core hours of 10:00am to 4:00pm for flexible working. You'll split your time between our office and home or full time in the office.

Benefits

• Private healthcare and life insurance
• Pension scheme
• Training opportunities
• Birthday leave and volunteering leave
• Summer hours
• Cycle to work and tech schemes
• Eyecare vouchers and contribution towards subscriptions
• Recruitment referral bonus
• Internal recognition scheme with the chance to win vouchers