Company Description
GRC Implementation Consultant
Full-time | United Kingdom | Mid-level, 3 to 5 years’ experience
Full-time | United Kingdom | Mid-level, 3 to 5 years’ experience
Company Description
SureCloud provides an intelligent Governance, Risk and Compliance (GRC) platform that gives organisations clear visibility and control over risk, compliance, data privacy and audit activities. At its core is Gracie AI, a virtual GRC team that acts and reasons across the platform. AI operates the role. Humans lead the programme.
The platform automates complex risk, control and assessment workflows, with Gracie AI included as standard. SureCloud makes GRC accessible and easy to use across the business, and scales from fast-growing organisations to large enterprises. IDC describes Gracie AI as “the industry’s first cross-domain agentic platform” for GRC. You’ll put that AI to work for customers, in a team that uses AI every day.
Role Description
You will lead end-to-end implementations of the SureCloud platform and Gracie AI: requirements gathering, solution design, configuration and testing. You will work closely with clients to turn their risk, compliance and audit processes into workflows, dashboards and reporting, with Gracie working inside them.
Day to day you will:
- Run workshops and document business and technical requirements.
- Configure platform modules, workflows, dashboards and reports.
- Set up Gracie AI for each client: tailor Skills and Personas to their processes, build knowledge bases from their documents, and set Agents to work in their workflows with people in the loop.
- Test Gracie’s outputs with clients during user acceptance testing, so they are accurate and fit how the client works.
- Manage project timelines across several implementation activities.
- Train client stakeholders on the platform and on getting the most from Gracie.
- Use AI tools such as Claude and ChatGPT to speed up your own delivery: drafting requirements, summarising workshops, mapping frameworks and preparing configuration.
- Work with product, engineering and customer success teams, sharing what clients need from Gracie, to drive adoption and long-term value.
Qualifications
- 3 to 5 years’ experience with GRC, risk management, compliance or audit frameworks, with the ability to translate business requirements into practical solutions.
- Experience implementing SaaS or enterprise software, including configuration, data mapping and workflow design.
- Regular, hands‑on use of AI tools such as Claude, ChatGPT or Microsoft Copilot in your work, with good judgement on where they help and where their output needs checking.
- Strong client‑facing skills: running workshops, communicating with stakeholders and managing expectations, including explaining AI clearly to non‑technical audiences.
- Analytical and problem‑solving skills to interpret complex processes and design efficient, scalable configurations.
- Solid project coordination: planning and prioritisation.
- Comfortable with data and reporting tools, dashboards, metrics and KPIs.
- Clear, professional written and verbal communication.
- A relevant degree or equivalent experience in information systems, business, risk, compliance or a related field.
- Collaborative, with a strong interest in how GRC practice and AI are changing.
Advantageous
- Familiarity with data privacy regulations, information security standards or industry-specific compliance requirements.
- Experience configuring AI agents, assistants or automation inside a SaaS product.
GRC Implementations Consultant employer: SureCloud
SureCloud is an exceptional employer that prioritises a culture of compliance and innovation, offering employees the opportunity to work in a dynamic, hybrid environment from our Central London office or remotely. With a strong focus on professional growth, we provide comprehensive training and development opportunities, ensuring that our team members are equipped to excel in their roles while contributing to the success of our cutting-edge GRC software solutions. Join us to be part of a collaborative team that values integrity, continuous improvement, and the importance of maintaining high standards in governance, risk, and compliance.
