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For Companies At a Glance
- Tasks: Service and maintain coffee and water machines while delivering top-notch customer support.
- Company: Join a trusted family-run business with nearly 40 years of experience in premium solutions.
- Benefits: Competitive salary, annual reviews, bonuses, company van, and increasing holiday allowance.
- Why this job: Be part of a team that values innovation and delivers exceptional service to customers.
- Qualifications: Experience in a similar role is great, but a positive attitude and reliability matter more.
- Other info: Ongoing training and career progression opportunities await the right candidate.
The predicted salary is between 37000 - 40000 £ per year.
Overview
London & Surrounding Areas (Enfield, Slough, Watford, Bromley)
Salary & Benefits
- Competitive basic salary of £37,000–£40,000 per annum, depending on experience
- Annual salary reviews to reward loyalty and performance
- Discretionary team-based bonus
- Company van provided
- Annual holiday allowance that increases year on year
- Contributions toward company lunches and travel
- Career progression opportunities with ongoing training and development
About The Client
For nearly 40 years, our client has been delivering premium coffee and water solutions to workplaces across the UK. Founded as a family business, they have grown into a trusted national supplier known for quality products and exceptional service. With headquarters in Norwich and a satellite office in London, they support customers nationwide through a strong service network. Their mission is simple: great coffee/water, great service.
The Role
As a Field Service Engineer, you will play a vital role in ensuring customers enjoy uninterrupted access to premium coffee and water solutions. This is a van-based position, primarily covering London and surrounding areas. Typically, you will attend around three service appointments per day, carrying out planned maintenance and reactive servicing.
Key Responsibilities
- Servicing and maintaining coffee machines, water dispensers, and related equipment
- Delivering a high standard of customer service and technical support
- Representing the business professionally at customer sites
- Working collaboratively within a team that values innovation and continuous improvement
Skills, Experience & Training
While previous experience in a similar role is beneficial, attitude and reliability are just as important. A practical, can-do approach is highly valued.
Desirable Skills and Certifications
- Electrical competency training
- Asbestos Awareness training
- DBS registration
- Plumbing skills to WRAS installer standard (or equivalent)
Training and support will be provided for the right candidate to develop these competencies.
What We’re Looking For
This role would suit an experienced Field Service Engineer or someone with relevant technical skills looking to further develop their career. If you are motivated, customer-focused, and take pride in delivering a reliable, high-quality service, we would love to hear from you.
Ready to Apply?
Join a business that values its people and takes pride in delivering exceptional coffee and water solutions to workplaces across the UK. Apply today and be part of a company where service truly matters.
Field Service Coffee & Water Machines Engineer employer: SureCare Community Services Ltd
Contact Detail:
SureCare Community Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Coffee & Water Machines Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee and water solutions industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show up prepared! When you land an interview, research the company and their products. Be ready to discuss how your skills can help them deliver that exceptional service they pride themselves on.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows you're genuinely interested in the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team and contributing to our mission of great coffee and water solutions.
We think you need these skills to ace Field Service Coffee & Water Machines Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Field Service Engineer role. We want to see how your background aligns with our mission of delivering great coffee and water solutions!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for customer service and technical support, and let us know why you’re excited about joining our team. Keep it friendly and professional!
Show Off Your Skills: If you have any certifications or training related to electrical competency or plumbing, make sure to mention them. We value practical skills and a can-do attitude, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Let’s get started!
How to prepare for a job interview at SureCare Community Services Ltd
✨Know Your Machines
Familiarise yourself with the types of coffee and water machines the company services. Understand their features, common issues, and maintenance requirements. This will show your technical knowledge and enthusiasm for the role.
✨Customer Service Focus
Prepare to discuss how you’ve delivered excellent customer service in past roles. Think of specific examples where you resolved issues or went above and beyond for a client. This is crucial as the role involves direct interaction with customers.
✨Show Your Can-Do Attitude
Emphasise your practical skills and problem-solving abilities. Be ready to share instances where you tackled challenges head-on. The company values a proactive approach, so demonstrate that you’re someone who can adapt and find solutions.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s service network, training opportunities, and team dynamics. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
