At a Glance
- Tasks: Support admin and customer service in a busy transport office.
- Company: Friendly transport business with a supportive team culture.
- Benefits: £12.21 per hour, modern environment, on-site parking.
- Other info: Potential for long-term employment in a professional yet informal setting.
- Why this job: Join a close-knit team and gain valuable office experience.
- Qualifications: Office experience, strong customer service skills, IT literate.
The predicted salary is between 12 - 16 £ per hour.
Transport Industry – Manchester Area
We are currently looking for an Admin / Customer Service Assistant to join our busy transport office based near the M40 postcode.
Candidates must have prior experience working in an office-based environment. Applications without this experience cannot be considered.
Pay: £12.21 per hour
Hours: Monday to Friday, 8:00am – 4:00pm
Contract: Temporary, long-term (with potential to become permanent)
The Role:
This is a varied office-based role supporting both administration and customer service functions. Duties will include:
- Handling customer enquiries in a professional and friendly manner
- General administration and data entry
- Updating records and documentation
- Using Microsoft Word and Excel for day-to-day tasks
The Ideal Candidate:
- IT literate with good knowledge of Word and Excel
- Strong customer service skills
- Accurate with data entry and attention to detail
- Reliable, organised, and a good team player
What’s on Offer:
- Modern working environment
- On-site car parking
- Supportive, close-knit team
- Professional yet informal workplace culture
All our roles may be subject to pre-employment checks including references.
If you’re looking for a long-term opportunity within a friendly and well-run transport business, we’d love to hear from you.
Admin/Customer Service Assistant in Manchester employer: Sure Start Staff
Join our dynamic transport office in the Manchester area, where we pride ourselves on fostering a supportive and professional yet informal workplace culture. As an Admin/Customer Service Assistant, you'll benefit from a modern working environment, on-site car parking, and the opportunity for long-term employment within a close-knit team that values your growth and contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Admin/Customer Service Assistant in Manchester
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Dress the part! Even if the workplace is informal, looking smart and professional can make a great first impression. It shows you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the position. Plus, it’s a nice touch that many candidates forget!
We think you need these skills to ace Admin/Customer Service Assistant in Manchester
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous office experience in your application. We want to see how your background fits with the role, so don’t hold back on sharing relevant details!
Be Friendly and Professional:Since this role involves customer service, let your personality shine through! Use a friendly tone in your application to show us you can handle enquiries with a smile.
Get Technical:Don’t forget to mention your IT skills, especially with Microsoft Word and Excel. We’re looking for someone who’s comfortable with these tools, so give us examples of how you’ve used them before.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Sure Start Staff
✨Know Your Stuff
Before the interview, brush up on your knowledge of Microsoft Word and Excel. Be ready to discuss how you've used these tools in previous roles, as they'll be crucial for the Admin/Customer Service Assistant position.
✨Show Off Your Customer Service Skills
Prepare examples of how you've handled customer enquiries in a friendly and professional manner. Think of specific situations where you resolved issues or went the extra mile for a customer—this will show you're a great fit for the role.
✨Be Organised and Reliable
Demonstrate your organisational skills during the interview. Bring a notepad with questions and notes about your experience. This shows that you’re prepared and serious about the opportunity, which is exactly what they’re looking for.
✨Fit into the Culture
Since the workplace culture is described as professional yet informal, be yourself! Show your personality while maintaining professionalism. A good team player attitude will resonate well with the interviewers, so let that shine through.
