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- Tasks: Support admin and customer service in a busy transport office.
- Company: Friendly transport business with a supportive team culture.
- Benefits: £12.21 per hour, modern environment, on-site parking, and potential for permanent role.
- Other info: Opportunity for long-term growth in a professional yet informal setting.
- Why this job: Join a close-knit team and gain valuable office experience.
- Qualifications: Office experience, IT skills, and strong customer service abilities.
We are currently looking for an Admin / Customer Service Assistant to join our busy transport office based near the M40 postcode. Candidates must have prior experience working in an office-based environment. Applications without this experience cannot be considered.
Pay: £12.21 per hour
Hours: Monday to Friday, 8:00am – 4:00pm
Contract: Temporary, long-term (with potential to become permanent)
The Role: This is a varied office-based role supporting both administration and customer service functions. Duties will include:
- Handling customer enquiries in a professional and friendly manner
- General administration and data entry
- Updating records and documentation
- Using Microsoft Word and Excel for day-to-day tasks
The Ideal Candidate:
- IT literate with good knowledge of Word and Excel
- Strong customer service skills
- Accurate with data entry and attention to detail
- Reliable, organised, and a good team player
What’s on Offer:
- Modern working environment
- On-site car parking
- Supportive, close-knit team
- Professional yet informal workplace culture
All our roles may be subject to pre-employment checks including references. If you’re looking for a long-term opportunity within a friendly and well-run transport business, we’d love to hear from you.
Admin/Customer Service Assistant employer: Sure Start Staff
Contact Detail:
Sure Start Staff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin/Customer Service Assistant
✨Tip Number 1
Make sure you know the company inside out before your interview. Research their values, culture, and recent news. This will help us show that you're genuinely interested in the role and can fit right into their team.
✨Tip Number 2
Practice common interview questions related to admin and customer service roles. We can even do mock interviews with friends or family to boost your confidence. The more prepared you are, the better you'll perform!
✨Tip Number 3
Dress appropriately for the interview. Even if the workplace is informal, looking smart shows that you respect the opportunity. We want to make a great first impression, so let’s put our best foot forward!
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that can set you apart from other candidates. We should express our appreciation for the opportunity and reiterate our enthusiasm for the role!
We think you need these skills to ace Admin/Customer Service Assistant
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous office experience in your application. We want to see how your background fits with the role, so don’t hold back on sharing relevant examples!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention your skills in customer service and administration, and how they align with what we’re looking for. It’ll make you stand out!
Be Professional Yet Friendly: Since this role involves customer interaction, let your personality shine through! Use a friendly tone in your application while maintaining professionalism. We love a good balance!
Apply Through Our Website: Don’t forget to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Sure Start Staff
✨Know Your Stuff
Before the interview, brush up on your knowledge of Microsoft Word and Excel. Be ready to discuss how you've used these tools in previous roles, as this will show you’re IT literate and can handle the day-to-day tasks.
✨Customer Service Focus
Prepare examples of how you've handled customer enquiries in a friendly and professional manner. Think about specific situations where you resolved issues or went the extra mile for a customer, as this will highlight your strong customer service skills.
✨Attention to Detail
Since accuracy in data entry is crucial, be prepared to talk about how you ensure your work is error-free. You might even want to mention any systems or methods you use to double-check your work.
✨Show Your Team Spirit
The role requires being a good team player, so think of examples that demonstrate your reliability and organisation within a team setting. Share stories that reflect your ability to collaborate and support your colleagues.