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- Tasks: Join us as a Field Service Engineer, maintaining and installing tech solutions in retail.
- Company: We're a top provider of payment and loyalty solutions, serving over 5000 retail sites.
- Benefits: Enjoy a competitive salary, flexible shifts, and potential for temp-to-perm opportunities.
- Why this job: Be part of a dynamic team that enhances customer experiences and drives business success.
- Qualifications: Must have a full UK driving license and previous experience in a field role.
- Other info: Shifts alternate between early and late, with 6 days on and 3 days off.
The predicted salary is between 20000 - 30000 £ per year.
Field Service Engineer – Must have a full UK Driving License
25,000 – 6 month Fixed-Term Contract
Potential of extension, plus temp-to-perm opportunities
Location: ZSouth London / Croydon
Shift Patterns: 6 days on, 3 days off
Shifts are alternated
Early shift: 7am- 4pm, or late shift: 11am – 8pm
JOB DESCRIPTION
Our client, a leading provider of point of sale, payment and loyalty solutions in the retail and forecourt markets, is looking for Field Service Engineers to join their growing teams. They provide a range of products and solutions to their customers which help them to increase profits through increasing basket size, customer loyalty and footfall, serving customers more efficiently and cost-effectively.
They design, build, install, and support systems in over 5000 retail sites – processing over 20 billion transactions each year through their data centres.
RESPONSIBILITIES:
- Attending maintenance visits as required
- Responding to all calls within the required service level agreement (per call)
- Responsible for asset management
- Providing accurate and timely call closure and stock reporting
- Attending proactive maintenance, basic installation and joints visits as scheduled by Operations Team
- Completing all engineering paperwork
REQUIREMENTS:
- Full UK driving license
- Excellent communication skills
- Excellent organisational skills
- Basic technical aptitude
- Ability to work under pressure
- Previous experience in a field role (can be IT, telecoms etc)
DESIRABLE SKILLS BUT NOT ESSENTIAL
- SPA Passport
- Service delivery experience
ESSENTIAL SKILLS
- Full UK Driving License
- Previous experience in similar role
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EPOS Field Engineer (FTC) employer: Sure Staffing
Contact Detail:
Sure Staffing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EPOS Field Engineer (FTC)
✨Tip Number 1
Make sure to highlight your previous experience in a field role during any conversations or networking opportunities. This can include roles in IT or telecoms, as they are relevant to the position of EPOS Field Engineer.
✨Tip Number 2
Familiarise yourself with the specific products and solutions offered by our client. Understanding their systems will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare to discuss how you handle pressure and manage your time effectively, especially since the role involves responding to calls within service level agreements. Think of examples from your past experiences that showcase these skills.
✨Tip Number 4
If you have a SPA Passport or any service delivery experience, be sure to mention it when networking or during interviews. Even though it's not essential, it could give you an edge over other candidates.
We think you need these skills to ace EPOS Field Engineer (FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in field roles or technical positions. Emphasise your communication skills and any previous work that involved customer interaction or problem-solving.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your full UK driving license and how your skills align with the responsibilities listed, such as asset management and maintenance visits.
Showcase Technical Aptitude: If you have any technical skills or experience, make sure to include them. Even basic technical aptitude can be a plus, so mention any relevant training or certifications you may have.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Field Service Engineer role.
How to prepare for a job interview at Sure Staffing
✨Showcase Your Technical Skills
Make sure to highlight any relevant technical experience you have, especially in IT or telecoms. Be prepared to discuss specific examples of how you've solved technical issues in the past.
✨Demonstrate Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Think about how you can explain complex technical concepts in simple terms, as you may need to do this with clients.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle real-life situations on the job. Prepare examples from your previous roles where you successfully managed pressure or resolved conflicts.
✨Know the Company and Its Products
Research the company’s products and services thoroughly. Understanding their point of sale and payment solutions will help you answer questions more effectively and show your genuine interest in the role.
