At a Glance
- Tasks: Risk assess and repair domestic heating systems while ensuring top-notch customer service.
- Company: Join Sureserve, London's leading gas contractor with a focus on social housing.
- Benefits: Enjoy 28 days leave, pension scheme, and access to retail discounts.
- Other info: Flexible working hours and opportunities for professional growth in a diverse environment.
- Why this job: Make a real difference in people's homes while building a secure career.
- Qualifications: Level 2 plumbing qualification and a full UK driving licence required.
The predicted salary is between 30000 - 40000 € per year.
The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices. Sureserve Compliance South delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.
Role
- To risk assess work/working environments before starting any works to avoid damages or injuries, and undertake all work in accordance with Health & Safety and The Gas Safety (Installation and Use) Regulations (GSIUR) 1998.
- To identify materials and parts required to carry out repairs to the set company standard.
- To record accurate logs of work undertaken and materials used, capturing this on the company’s PDA / I.T system.
- If any further works are required, to liaise with procurement & admin teams then inform residents of the timescale for completion of the work being undertaken.
- To manage, control and be responsible for allocated van stock ensuring levels are kept as necessary.
- Be prepared to work flexibly with the possibility of work outside normal working hours depending on the needs of the business.
- Carry out your daily tasks in a helpful and professional approach prioritising customer service.
- To report any vulnerabilities or concerns to management via our internal system so it can be addressed and reported back to the appropriate client.
- To keep your allocated company vehicle clean and tidy at all times, always wear correct uniform and dispose of any waste to company/HSE regulations.
The successful candidate will have:
- Level 2 plumbing qualification or equivalent.
- Full UK Driving Licence (6 points or less).
- Experience within Social Housing desirable, but not essential.
- Experience delivering high levels of customer service.
- The ability to work with a diverse customer base.
What we can offer you:
- Contributory Pension scheme
- Life assurance
- 28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
- Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carers leave, neonatal leave, IVF, and assisted conception leave.
- Sureserve Benefits Hub, accessing over 1000s retail discounts
- Virtual GP service, 24/7, 365 days, available for employees and your immediate family
- Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
- Home & Electronics salary sacrifice purchase scheme
Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact.
Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.
Domestic Heating System Plumber in Maidstone employer: SURE SERVE UK LTD
Sureserve Group is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With a strong focus on job security and progression opportunities, particularly in the social housing sector across London and the South East, employees benefit from a comprehensive range of perks including a contributory pension scheme, enhanced leave policies, and access to a variety of retail discounts. Join us to be part of a leading team dedicated to delivering high-quality heating services while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Domestic Heating System Plumber in Maidstone
✨Tip Number 1
Network like a pro! Reach out to your contacts in the plumbing and heating industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of past work, bring it along to interviews. It’s a great way to demonstrate your experience and expertise in domestic heating systems.
✨Tip Number 3
Be ready for practical assessments! Many employers, including us at Sureserve, might want to see you in action. Brush up on your plumbing skills and be prepared to showcase them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings there, so don’t miss out!
We think you need these skills to ace Domestic Heating System Plumber in Maidstone
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your plumbing qualifications and any relevant experience you have, especially in social housing. We want to see how your skills match up with what we need!
Be Clear and Concise:When filling out your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point.
Customer Service Matters:Since we focus on customer service, share examples of how you've provided excellent service in the past. This will show us you're a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at SURE SERVE UK LTD
✨Know Your Stuff
Make sure you brush up on your plumbing knowledge, especially around domestic heating systems. Familiarise yourself with the Gas Safety (Installation and Use) Regulations and be ready to discuss how you’ve applied these in past roles.
✨Showcase Your Customer Service Skills
Since this role involves working with a diverse customer base, think of examples where you've gone above and beyond for customers. Be prepared to share specific stories that highlight your ability to communicate effectively and resolve issues.
✨Be Ready for Practical Questions
Expect some scenario-based questions where you might need to demonstrate your problem-solving skills. Think about how you would assess risks or manage your van stock, and be ready to explain your thought process.
✨Dress the Part
Even though it’s an interview, dressing professionally can make a great first impression. Wear something that reflects the company’s standards, and don’t forget to bring a clean and tidy appearance, just like you would on the job!
