At a Glance
- Tasks: Manage a dynamic team of engineers and ensure smooth gas installations.
- Company: Join Sureserve, London's leading gas contractor with a focus on job security.
- Benefits: Enjoy competitive salary, generous leave, and a range of lifestyle perks.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
- Why this job: Make a real difference in the community while advancing your career.
- Qualifications: Experience in managing teams and a passion for customer service.
The predicted salary is between 40500 - 49500 £ per year.
The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices. Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.
Role Overview
To be responsible for managing engineer resources across the installs team.
Key Responsibilities
- Day-to-day management of the field-based install team including toolbox talks, training & mentoring, performance management, absence management.
- Point of contact for engineers / surveyors / QA over problems and issues on site.
- First escalation point for tenant issues and complaints.
- Rectifying issues with surveys and carrying out surveys when required.
- Liaising with admin team over planning and materials.
- Ordering materials and liaising with suppliers over materials and deliveries.
- Building and maintaining excellent client relationships including sending surveys, day-to-day contact resolving any problems or concerns, technical advice and customer care.
- Providing technical support to engineers and office.
- Attending client meetings when required.
- Assist the install managers where required on both WIP and post-inspection of jobs including Handover for completed jobs.
- Assist with desktop audits on installations and invoice processing for sub-contractors.
- Point of contact for accounts admin when processing job costing and sending referrals to clients.
What we can offer you
We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:
- Competitive salary.
- Contributory Pension scheme.
- Life assurance.
- 28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days.
- Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer's leave, neonatal leave, IVF, and assisted conception leave.
In addition, the role offers:
- Sureserve Benefits Hub, accessing over 1000's retail discounts.
- Virtual GP service, 24/7, 365 days, available for employees and your immediate family.
- Employee assistance programme (EAP), available 24/7, 365 days, for employees and your immediate family.
- Bike2Work scheme.
- Home & Electronics - salary sacrifice purchase scheme.
Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact us.
Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.
Gas Installation Supervisor in London employer: SURE SERVE UK LTD
SURE SERVE UK LTD is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional development. As a Domestic Heating Engineer in Colchester, you will benefit from a company vehicle, flexible working hours, and the opportunity to enhance your skills in a friendly and customer-focused environment, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Gas Installation Supervisor in London
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Gas Installation Supervisor in London
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch SURE SERVE UK LTD's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at SURE SERVE UK LTD. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at SURE SERVE UK LTD
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at SURE SERVE UK LTD.
