Introduction
A varied business administration apprenticeship with order processing on Sage 200 at its core, alongside spreadsheets, customer support, SharePoint,AIand other digital systems.
About the Employer
SureRetail Equipment Ltd supplies and supports retail equipment, shopfittingand retail technology solutions, including electronic shelf label systems, shelving, retail displayequipmentand related customer support services.
What You'll Do
Key Responsibilities:
- Process customer orders accurately on Sage 200 Professional, checking key details and maintaining clear records.
- Help track orders from receipt through to delivery or collection, liaising with colleagues and customers where needed.
- Maintain and check spreadsheets, internal records and other business information.
- Assist with quotations, customer documentation and general commercial administration.
- Use SharePoint, Microsoft 365, approved AI tools and other company systems to organise information and support efficient working.
- Support customer-service administration and occasional website, content or other digital tasks.
- Help with general office administration and gain an understanding of our products, warehouse and wider business operations.
- Take part in training and development to build administration, IT, numeracy and communication skills.
Training Outcome
Our intention is to developthesuccessful apprentice into a long-term member of the business. Permanent employment may be available following successful completion, subject to performance and business needs.
Skills Required
- Communication skills
- IT skills
- Number skills
- Team working
- Reliable
- Punctual
Qualifications
- Essential - GCSE - English - C/4
- Essential - GCSE - Maths - C/4
Course Information
Course: Business administrator (level 3)
Level: 3
Route: Business and administration
Apprenticeship Level: Advanced
Working Arrangements
Working Week: Monday to Friday, working pattern to be agreed. Paid off-the-job training included.
Expected Duration: 1 Year 6 Months
Training Provider: CHESHIRE COLLEGE SOUTH AND WEST
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