Policy Management Assistant in London

Policy Management Assistant in London

London Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
Sure Exec Search

At a Glance

  • Tasks: Manage your own caseload and ensure accurate processing of insurance policies.
  • Company: Join a growing insurance business backed by a global leader.
  • Benefits: Competitive salary, bonus, hybrid work, and career development opportunities.
  • Other info: Full training provided with clear progression pathways.
  • Why this job: Take on real responsibility and grow towards a rewarding underwriting career.
  • Qualifications: Strong numerical skills and attention to detail; degree preferred but not essential.

The predicted salary is between 30000 - 40000 £ per year.

Policy Management Assistant

Location

Bromley, London

Work Arrangement

Hybrid (3 days in the office, 2 days from home)

Salary

Start Date

Immediate

Our client, a well-established and expanding insurance business that forms part of one of the world's largest insurance groups , is seeking two driven and ambitious

Policy Management Assistants to join their team.

This is a fantastic opportunity for a graduate or early-career professional to develop within a fast-growing, entrepreneurial organisation backed by the stability and resources of a large international group.

Working within the Policy Management team and reporting to the

Head of Policy Management , you'll play a central role in the accurate processing and administration of the company's insurance products.

It's a hands-on, varied position that offers genuine ownership from day one — alongside full training, ongoing development, and a clear pathway towards becoming an underwriter within a couple of years.

The Role

  • Manage your own caseload, prioritising effectively to ensure accurate and timely processing across all policy administration tasks.
  • Gather, validate, and record client and policy information, maintaining a high standard of accuracy across all systems and documentation.
  • Review underwriters' risk reports and supporting documentation, identifying discrepancies and ensuring records are complete and aligned with business requirements.
  • Investigate and correct errors within the policy management system, escalating where appropriate to protect data quality and audit integrity.
  • Act as a first point of contact for enquiries from current and prospective clients by telephone and email, delivering a professional and responsive service.
  • Issue application and renewal documentation, and coordinate renewal activity — chasing, collating, and preparing completed forms for underwriter review.
  • Support colleagues across underwriting, finance, and the wider business during peak periods, building strong working relationships across departments.
  • Meet all KPIs and SLAs, with performance supported through regular audits.

What We're Looking For

  • Strong numerical and maths skills, with confidence handling data and figures.
  • Strong IT and computer skills, including Microsoft Excel, Word, and Outlook.
  • Ideally around one year of professional administrative experience.
  • A degree in Business, Finance, Economics, Mathematics, or a related discipline is desirable but not essential.
  • High attention to detail and a genuine commitment to accuracy and quality.
  • Well organised, with the ability to manage multiple priorities and consistently meet deadlines.
  • Clear, professional communication skills and a strong customer-service mindset.
  • A proactive, resilient, and adaptable approach, with a real sense of ownership.
  • Development & Progression
  • Full training and support to help you succeed and grow in the role.
  • A structured pathway towards becoming an underwriter after a couple of years.
  • Exposure to underwriting, finance, and senior stakeholders from the outset.

Why Apply?

  • Join a growing, entrepreneurial business backed by one of the world's largest insurance groups.
  • Take on real ownership and responsibility from day one.
  • Benefit from genuine investment in your training and long-term career development.
  • Build towards a rewarding career in underwriting within a supportive, high-performing team.

If you are passionate about this opportunity and meet the qualifications and skills outlined, we encourage you to promptly submit your CV for consideration.

Please note that the duties mentioned above are not exhaustive, and the role's responsibilities may evolve in response to changing circumstances and requirements.

Sure Commercial Limited (trading as Sure Exec Search) is a proud Equal Opportunities employer and does not discriminate against any candidate on the grounds of age, disability, sex, gender identity, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships, or other applicable legally protected characteristics.

Our Diversity, Equity, and Inclusion Policy is available on request.

Policy Management Assistant in London employer: Sure Exec Search

At Sure Exec Search, we pride ourselves on being an excellent employer by fostering a collaborative work culture that values innovation and security in the rapidly evolving field of AI and emerging technologies. Located in the vibrant city of London, we offer our employees competitive benefits, opportunities for professional growth, and a chance to work alongside industry experts dedicated to responsible technology adoption. Join us to be part of a forward-thinking team that prioritises your development while making a meaningful impact in the tech landscape.

Sure Exec Search

Contact Details:

Sure Exec Search Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Policy Management Assistant in London

Dive Into Industry Networking Events

Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.

Use LinkedIn to Your Advantage

Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Sure Exec Search). A thoughtful message explaining your interest can really make a difference!

Look Out for Graduate Schemes

Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.

Leverage Your Current Connections

Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Sure Exec Search. Don’t shy away from asking for a coffee chat; you never know what doors it might open!

We think you need these skills to ace Policy Management Assistant in London

Numerical Skills
Data Handling
Microsoft Excel
Microsoft Word
Microsoft Outlook
Attention to Detail
Organisational Skills

Some tips for your application 🫡

Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.

Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.

Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Sure Exec Search.

Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Sure Exec Search. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.

How to prepare for a job interview at Sure Exec Search

Know Your Numbers: Insurance Fundamentals

Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Sure Exec Search to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.

Showcase Your Analytical Side

In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!

Prepare for Behavioural Questions

As a full-timer at Sure Exec Search, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.

Know the Company Culture Inside Out

Understanding Sure Exec Search's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.