At a Glance
- Tasks: Manage key client accounts and ensure efficient freight operations.
- Company: Join Sure Logistics, a leading UK freight forwarding business.
- Benefits: Enjoy a competitive salary, holiday entitlement, and company perks.
- Other info: Collaborative environment with opportunities for growth and support.
- Why this job: Make an impact with prestigious clients and develop your career in logistics.
- Qualifications: Experience in logistics or account management is preferred.
The predicted salary is between 35000 - 35000 € per year.
Location: Hull, UK (Office-Based)
Salary: £35,000 per annum
Working Hours: Monday to Friday, 8:30 a.m. – 5:00 p.m.
About Sure Logistics
Sure Logistics is a UK-based freight forwarding business delivering tailored logistics solutions across air, sea, and road freight. Operating from our Hull office, we support a portfolio of prestigious clients across the retail, e-commerce, and wholesale sectors, offering reliable and efficient supply chain solutions.
Role Overview
We are seeking a proactive and commercially minded Key Account Manager to join our growing team in Hull. This is an exciting opportunity to take ownership of a portfolio of established, warm accounts while supporting the onboarding and development of new clients generated by our sales team. Working closely with both the Operations Manager and Sales Manager, you will play a key role in maintaining strong client relationships, ensuring service excellence, and contributing to the continued growth of our business. In addition to account management, you will be actively involved in supporting our UK road freight operations.
Key Responsibilities
- Manage and develop relationships with key client accounts across retail, e-commerce, and wholesale sectors
- Oversee freight movements across air, sea, and road, ensuring efficient and timely delivery
- Act as the primary point of contact for clients, handling queries and resolving issues promptly
- Collaborate with the operations team to ensure smooth execution of shipments
- Support the sales team in onboarding new clients and transitioning accounts into active management
- Identify opportunities to grow existing accounts and increase revenue
- Maintain accurate records and provide regular updates on account performance
UK Road & Fleet Responsibilities
- Support the day-to-day running of UK road freight operations
- Assist in overseeing a fleet of six Class 1 vehicles based at our haulier’s yard in Hull
- Manage and track Proof of Deliveries (PODs) to ensure timely completion and accuracy
- Liaise with drivers, providing support and ensuring efficient route execution
- Help coordinate general UK freight forwarding activities, ensuring operational efficiency and service quality
What We’re Looking For
- Previous experience in freight forwarding or logistics (air, sea, and/or road)
- Strong account management or customer relationship experience
- Working knowledge of UK road transport operations is highly desirable
- Experience with CargoWise would be beneficial, but is not essential
- Understanding of customs clearance processes and UK port badge requirements would be advantageous, but not necessary
- Excellent communication and organisational skills
- Ability to work collaboratively with both operations and sales teams
- Commercial awareness with a focus on client growth and retention
- A proactive, solutions-driven mindset
What We Offer
- Competitive salary of £35,000 per annum
- Permanent, full-time position
- Standard UK holiday entitlement
- Supportive and collaborative working environment
- Opportunity to work with well-established, prestigious clients
- Access to warm, active accounts from day one
- Company perks, including potential birthday leave
Key Account Manager in Kingston upon Hull employer: Sure Commercial
Sure Logistics is an exceptional employer located in Hull, UK, offering a supportive and collaborative work environment where employees can thrive. As a Key Account Manager, you will enjoy competitive salary packages, access to established client accounts from day one, and opportunities for professional growth within a dynamic freight forwarding business that values service excellence and client relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager in Kingston upon Hull
✨Tip Number 1
Network like a pro! Get out there and connect with people in the logistics industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Sure Logistics and understanding their key clients. Show us you know our business and how you can contribute to our success. Tailor your answers to highlight your experience in freight forwarding and account management.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind us why you’re the perfect fit for the Key Account Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Sure Logistics.
We think you need these skills to ace Key Account Manager in Kingston upon Hull
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Key Account Manager role. Highlight your experience in freight forwarding and account management, and don’t forget to mention any relevant skills that match what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for our team in Hull. Share specific examples of how you've successfully managed client relationships or improved operations in your previous roles.
Showcase Your Communication Skills:As a Key Account Manager, communication is key! In your application, demonstrate your ability to communicate effectively. Whether it’s through your writing style or by providing examples of past interactions with clients, let us see your skills in action.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Sure Commercial
✨Know Your Accounts
Before the interview, research the key clients that Sure Logistics works with. Understanding their needs and challenges will help you demonstrate your ability to manage and develop those relationships effectively.
✨Showcase Your Logistics Knowledge
Brush up on your knowledge of freight forwarding and logistics operations, especially in air, sea, and road transport. Be ready to discuss how your experience aligns with the role's requirements and how you can contribute to the efficiency of their operations.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as resolving client issues or managing freight delays. Think of examples from your past experience that showcase your problem-solving skills and proactive mindset.
✨Highlight Team Collaboration
Since the role involves working closely with both the Operations and Sales teams, be prepared to discuss how you've successfully collaborated in previous roles. Share examples that illustrate your communication skills and ability to work towards common goals.
