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- Tasks: Manage customer interactions and oversee air export operations daily.
- Company: Join a dynamic team in the air freight industry, based in Hounslow.
- Benefits: Competitive salary, potential for growth, and a supportive work environment.
- Why this job: Great opportunity to develop skills in logistics and build customer relationships.
- Qualifications: Knowledge of airfreight operations and strong communication skills required.
- Other info: Must pass security checks and have a clean DBS record.
The predicted salary is between 24000 - 35000 £ per year.
Location: Hounslow
Pay: £28,000 to £35,000
Role Overview: Join our client's Air Operations team as an Air Export Admin. You'll handle customer interactions, customs clearance, delivery confirmations, and financial processes. Monitor shipments, communicate delays, and build customer relationships.
Key Responsibilities:
- Main contact for customers
- Support customs clearance
- Confirm delivery requirements
- Monitor and communicate shipment progress
- Present and report on calls
- Resolve queries and complaints
- Ensure accurate invoicing
Requirements:
- Knowledge of import airfreight operations
- Preferred experience with CDS customs clearance
- Strong organizational and problem-solving skills
- Excellent communication abilities
- Proficiency in Microsoft Office
- Experience with Cargowise or Salesforce is a plus
Additional Requirements:
- Security check including reference check for the last 5 years of work and education history
- Clean DBS (Disclosure and Barring Service) check
Export Administrator employer: Supreme Recruitment
Contact Detail:
Supreme Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export Administrator
✨Tip Number 1
Familiarise yourself with air export operations and customs clearance processes. Understanding the specifics of these areas will not only boost your confidence during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel, as it's often used for tracking shipments and managing data. Being proficient in these tools can set you apart from other candidates.
✨Tip Number 3
If you have experience with Cargowise or Salesforce, be ready to discuss it in detail. Highlighting your familiarity with these systems can give you an edge, as they are valuable in managing customer relationships and logistics.
✨Tip Number 4
Prepare to showcase your problem-solving skills through examples from your past experiences. Employers value candidates who can handle queries and complaints effectively, so having specific scenarios ready can make a strong impression.
We think you need these skills to ace Export Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Highlight your relevant experience in air export operations, customs clearance, and customer service.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the Export Administrator role. Emphasise your organisational skills, problem-solving abilities, and any experience with Cargowise or Salesforce.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you've successfully handled customer interactions and resolved queries in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that your documents are clear, concise, and free from typos to make a strong impression.
How to prepare for a job interview at Supreme Recruitment
✨Know Your Air Export Basics
Brush up on your knowledge of air export operations, especially customs clearance processes. Being able to discuss these topics confidently will show that you understand the role and can handle the responsibilities.
✨Demonstrate Strong Communication Skills
Since the role involves customer interactions, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially when resolving queries or complaints.
✨Showcase Your Organisational Skills
Be ready to discuss how you manage multiple tasks and priorities. Use specific examples from your past experiences to illustrate your problem-solving abilities and how you keep track of shipment progress.
✨Familiarise Yourself with Relevant Software
If you have experience with Cargowise or Salesforce, be prepared to talk about it. If not, do a bit of research on these tools and express your willingness to learn. This shows initiative and adaptability.
