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- Tasks: Coordinate air imports, manage customer interactions, and ensure smooth customs clearance.
- Company: Join a dynamic Air Operations team in Hounslow, focused on efficient logistics.
- Benefits: Earn £14 per hour, enjoy weekly pay, and potential for paid overtime.
- Why this job: Be part of a fast-paced environment where you can build relationships and solve problems.
- Qualifications: Knowledge of airfreight operations and strong communication skills are essential.
- Other info: Monday to Friday schedule with occasional overtime; security checks required.
Location: Hounslow
Pay: £14 per hour, paid weekly
Role Overview: Join our client's Air Operations team as an Air Import Co-Ordinator. You'll handle customer interactions, customs clearance, delivery confirmations, and financial processes. Monitor shipments, communicate delays, and build customer relationships.
Key Responsibilities:
- Main contact for customers
- Support customs clearance
- Confirm delivery requirements
- Monitor and communicate shipment progress
- Present and report on calls
- Resolve queries and complaints
- Ensure accurate invoicing
Requirements:
- Knowledge of import airfreight operations
- Preferred experience with CDS customs clearance
- Strong organizational and problem-solving skills
- Excellent communication abilities
- Proficiency in Microsoft Office
- Experience with Cargowise or Salesforce is a plus
Additional Requirements:
- Security check including reference check for the last 5 years of work and education history
- Clean DBS (Disclosure and Barring Service) check
Schedule: Monday - Friday, 9AM - 6PM, with occasional paid overtime
Air Import Co-Ordinator employer: Supreme Recruitment
Contact Detail:
Supreme Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Air Import Co-Ordinator
✨Tip Number 1
Familiarise yourself with the air import process and customs clearance regulations. Understanding the ins and outs of these operations will not only boost your confidence but also impress us during any discussions.
✨Tip Number 2
Brush up on your communication skills, as you'll be the main contact for customers. Practising how to handle queries and complaints effectively can set you apart from other candidates.
✨Tip Number 3
Get comfortable with Microsoft Office and consider exploring Cargowise or Salesforce if you haven't already. Being proficient in these tools will demonstrate your readiness to hit the ground running.
✨Tip Number 4
Network with professionals in the air freight industry. Engaging with others can provide insights into the role and may even lead to valuable connections that could help you land the job with us.
We think you need these skills to ace Air Import Co-Ordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements. Tailor your application to highlight your relevant experience in air import operations and customs clearance.
Highlight Relevant Skills: Make sure to emphasise your organisational skills, problem-solving abilities, and communication strengths in your CV and cover letter. Mention any experience with Cargowise or Salesforce, as this is a plus.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are a great fit for the Air Import Co-Ordinator position. Use specific examples from your past experiences to demonstrate your capabilities in handling customer interactions and resolving queries.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Supreme Recruitment
✨Know Your Airfreight Basics
Make sure you brush up on your knowledge of import airfreight operations. Understanding the key processes and terminology will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Communication Skills
As an Air Import Co-Ordinator, you'll be the main contact for customers. Prepare examples of how you've effectively communicated with clients in the past, especially in resolving queries or complaints.
✨Familiarise Yourself with Customs Clearance
Since experience with CDS customs clearance is preferred, take some time to review the customs processes relevant to air imports. Being able to discuss this knowledge during the interview will set you apart.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've successfully resolved issues or delays in shipment processes. Highlighting your organisational skills and ability to think on your feet will show that you're a great fit for the role.
