At a Glance
- Tasks: Provide exceptional customer support in Finnish and English across multiple channels.
- Company: Leading global support provider with a multicultural and remote work culture.
- Benefits: Flexible hours, competitive compensation, and supportive leadership.
- Other info: Fully remote role with a focus on teamwork and career development.
- Why this job: Join a dynamic team focused on personal growth and building lasting customer relationships.
- Qualifications: Fluency in Finnish and English, plus 6 months of customer support experience.
The predicted salary is between 28800 - 48000 £ per year.
A leading global support provider in Edinburgh seeks a skilled Customer Support Consultant fluent in Finnish and English. You will provide outstanding support across various channels and build lasting customer relationships.
Ideal candidates have at least 6 months of experience in customer support and CRM systems expertise. Join a multicultural, fully remote environment focused on personal growth and teamwork, with flexible hours and supportive leadership. Competitive compensation provided in USD.
Remote Finnish Customer Support Consultant employer: SupportYourApp
As a leading global support provider based in Edinburgh, we pride ourselves on fostering a multicultural and fully remote work environment that prioritises personal growth and teamwork. Our commitment to flexible hours and supportive leadership ensures that our employees thrive while providing exceptional customer service, making us an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Finnish Customer Support Consultant
✨Tip Number 1
Make sure to brush up on your Finnish and English skills before the interview. Being fluent is key, so practice common customer support scenarios to show off your language prowess!
✨Tip Number 2
Familiarise yourself with CRM systems if you haven't already. Knowing your way around these tools will give you a leg up and show that you're ready to hit the ground running.
✨Tip Number 3
Don’t underestimate the power of networking! Connect with current or former employees on LinkedIn to get insider tips about the company culture and what they value in a candidate.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate individuals like you.
We think you need these skills to ace Remote Finnish Customer Support Consultant
Some tips for your application 🫡
Show Off Your Language Skills:Since we're looking for someone fluent in Finnish and English, make sure to highlight your language proficiency right at the top of your application. We want to see how you can communicate effectively in both languages!
Share Your Customer Support Experience:Don’t forget to mention your previous customer support roles! We love candidates with at least 6 months of experience, so give us the details on what you've done and how you've helped customers in the past.
Tailor Your Application:Make your application stand out by tailoring it to our job description. Use keywords from the listing and show us how your skills align with what we’re looking for. It’s all about making that connection!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at SupportYourApp
✨Brush Up on Your Finnish
Since the role requires fluency in Finnish, make sure you’re comfortable speaking and writing in the language. Practise common customer support scenarios in Finnish to show your proficiency during the interview.
✨Know Your CRM Systems
Familiarise yourself with popular CRM systems that are commonly used in customer support. Be ready to discuss your experience with these tools and how you've used them to enhance customer relationships.
✨Showcase Your Customer Support Experience
Prepare specific examples from your past roles where you successfully resolved customer issues or improved customer satisfaction. This will demonstrate your capability and experience in a customer support environment.
✨Emphasise Teamwork and Flexibility
Since this position is fully remote and values teamwork, be prepared to discuss how you collaborate with others in a virtual setting. Highlight your adaptability and how you manage your time effectively in a flexible work environment.
