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- Tasks: Provide top-notch support for crypto trading via live chat and tickets.
- Company: Leading customer support company with a focus on crypto.
- Benefits: Flexible schedule, remote work, and opportunities for growth.
- Why this job: Join a multicultural team and enhance your skills in the exciting crypto space.
- Qualifications: Native Japanese speaker with strong English and customer support experience.
- Other info: Perfect for those seeking a dynamic and supportive work environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading customer support company is seeking a Chat Support Consultant to provide exceptional support in crypto trading. The role involves handling inquiries through live chat and tickets in a fully remote environment.
Ideal candidates are native Japanese speakers with strong English skills, a proactive mindset, and a background in customer support, preferably in the financial sector.
Enjoy a flexible schedule and a multicultural team with opportunities for growth and skill development.
Remote Crypto Chat Support Specialist — Flexible Schedule employer: SupportYourApp
Contact Detail:
SupportYourApp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Crypto Chat Support Specialist — Flexible Schedule
✨Tip Number 1
Make sure to brush up on your crypto knowledge! Familiarise yourself with common terms and trends in the crypto trading world. This will help you stand out during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your chat support skills! Try role-playing scenarios with friends or family where you handle customer inquiries. This will boost your confidence and prepare you for the real deal when it comes to live chat.
✨Tip Number 3
Network with others in the crypto and customer support fields. Join online forums or social media groups where you can connect with professionals. You never know who might have a lead on a job or offer valuable advice!
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate and find the perfect fit for your skills.
We think you need these skills to ace Remote Crypto Chat Support Specialist — Flexible Schedule
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your customer support experience, especially in the financial sector. We want to see how your skills can shine in the crypto world!
Be Yourself: Let your personality come through in your application. We value a proactive mindset and want to know what makes you unique. Don’t be shy!
Tailor Your Application: Customise your application to fit the role. Mention your language skills and any relevant experience with crypto trading. It helps us see why you’re the perfect fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at SupportYourApp
✨Know Your Crypto
Make sure you brush up on your knowledge of cryptocurrency and trading. Familiarise yourself with common terms and trends in the market, as this will help you answer questions confidently and show your passion for the industry.
✨Showcase Your Customer Support Skills
Prepare examples from your past experiences where you provided exceptional customer support. Highlight situations where you resolved issues effectively, especially in a remote setting, to demonstrate your ability to thrive in this role.
✨Practice Your Language Skills
Since the role requires native Japanese and strong English skills, practice speaking and writing in both languages. You might be asked to respond to inquiries in either language during the interview, so being prepared will give you an edge.
✨Emphasise Your Proactive Mindset
Think of instances where you took initiative in previous roles. Whether it was suggesting improvements or going above and beyond for a customer, showcasing your proactive approach will resonate well with the interviewers looking for someone who can excel in a flexible environment.
