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- Tasks: Provide top-notch chat support to customers in a fast-paced environment.
- Company: Global Support-as-a-Service company with a trust-based culture.
- Benefits: Flexible remote work, competitive USD pay, and no time-tracking.
- Why this job: Join a dynamic team and make a difference in the crypto space.
- Qualifications: Native Lithuanian speaker with C1 English and 6 months of chat support experience.
- Other info: Enjoy a supportive work culture with great growth potential.
The predicted salary is between 24000 - 36000 £ per year.
A global Support-as-a-Service company is seeking a Chat Support Consultant to deliver outstanding customer support in a dynamic environment.
The ideal candidate must be a native Lithuanian speaker with excellent English skills (C1 level) and have at least 6 months of live chat support experience, preferably in crypto or financial services.
This role allows you to work fully remotely with a flexible schedule, offering competitive compensation in USD while participating in a culture built on trust and no time-tracking requirements.
Remote Crypto Chat Support Specialist in Boston employer: SupportYourApp
Contact Detail:
SupportYourApp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Crypto Chat Support Specialist in Boston
✨Tip Number 1
Make sure to brush up on your crypto knowledge! Familiarise yourself with common terms and trends in the industry. This will not only help you in interviews but also show that you're genuinely interested in the role.
✨Tip Number 2
Practice your chat support skills! Try role-playing scenarios with friends or family to get comfortable with handling customer queries. The more you practice, the more confident you'll feel during the real deal.
✨Tip Number 3
Network with others in the crypto space! Join online forums or social media groups where you can connect with professionals. This could lead to valuable insights and even job referrals.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it gives us a chance to see your enthusiasm right from the start!
We think you need these skills to ace Remote Crypto Chat Support Specialist in Boston
Some tips for your application 🫡
Show Off Your Chat Skills: Make sure to highlight your live chat support experience in your application. We want to see how you've handled customer queries and provided solutions, especially in the crypto or financial services space.
Language Matters: Since we're looking for a native Lithuanian speaker with excellent English skills, be sure to showcase your language proficiency. A quick note on your language abilities can really make you stand out!
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match our job description. Show us why you're the perfect fit for this role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at SupportYourApp
✨Know Your Crypto Stuff
Make sure you brush up on your cryptocurrency knowledge before the interview. Familiarise yourself with common terms, trends, and recent news in the crypto space. This will not only show your passion for the industry but also help you answer questions confidently.
✨Show Off Your Chat Skills
Since this role is all about chat support, practice your typing speed and clarity. You might be asked to demonstrate how you would handle a customer query in real-time. Prepare by simulating chat scenarios and think about how you can convey empathy and solutions effectively.
✨Language Proficiency Matters
As a native Lithuanian speaker with excellent English skills, be ready to showcase both languages during the interview. You might be asked to switch between them or respond to questions in English, so practice articulating your thoughts clearly in both languages.
✨Emphasise Flexibility and Trust
This role offers a flexible schedule and a culture of trust, so highlight your ability to work independently and manage your time effectively. Share examples from your past experiences where you've thrived in a remote setting and how you maintain productivity without direct supervision.
