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- Tasks: Provide top-notch customer support via live chat and emails in the crypto trading space.
- Company: Join a leading global support company with a focus on innovation.
- Benefits: Enjoy a flexible schedule and the freedom to work fully remotely.
- Why this job: Be part of the exciting world of crypto while helping customers succeed.
- Qualifications: Must be a native Lithuanian speaker with strong English and chat support experience.
The predicted salary is between 30000 - 42000 £ per year.
A leading global support company is seeking a Chat Support Consultant to deliver exceptional customer service in crypto trading. You will engage with customers through live chat and emails, provide accurate solutions, and manage inquiries effectively.
The ideal candidate must be a native Lithuanian speaker with excellent English skills and a background in live chat support, preferably in crypto or financial services. This role offers a flexible schedule and the chance to work fully remotely.
Remote Crypto Chat Support Specialist in Birmingham employer: SupportYourApp
Contact Detail:
SupportYourApp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Crypto Chat Support Specialist in Birmingham
✨Tip Number 1
Make sure you know your stuff! Brush up on crypto trading basics and common customer queries. The more knowledgeable you are, the better you'll handle those live chat interactions.
✨Tip Number 2
Practice your chat skills! Try role-playing with a friend or using chat simulators to get comfortable with responding quickly and accurately. This will help you shine during the real deal.
✨Tip Number 3
Show off your personality! When chatting with customers, let your friendly side come through. A warm, approachable tone can make all the difference in providing great support.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and get you on board for this exciting remote opportunity. Let's make it happen together!
We think you need these skills to ace Remote Crypto Chat Support Specialist in Birmingham
Some tips for your application 🫡
Show Your Passion for Crypto: When writing your application, let your enthusiasm for crypto trading shine through. We want to see that you’re not just familiar with the industry but genuinely excited about it!
Tailor Your Experience: Make sure to highlight any relevant experience in live chat support or financial services. We love seeing how your background aligns with what we do, so don’t hold back on those details!
Be Clear and Concise: In your written application, clarity is key. We appreciate straightforward communication, so keep your sentences clear and to the point. This will show us that you can communicate effectively with our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at SupportYourApp
✨Know Your Crypto Basics
Before the interview, brush up on your knowledge of cryptocurrency and trading. Familiarise yourself with common terms and concepts, as this will help you answer questions confidently and demonstrate your expertise in the field.
✨Showcase Your Chat Support Skills
Prepare examples from your previous experience in live chat support. Think about specific situations where you resolved customer issues effectively. This will show the interviewer that you have the skills needed to excel in a chat support role.
✨Practice Your Language Skills
Since the role requires native Lithuanian and excellent English skills, practice speaking and writing in both languages. You might be asked to respond to a mock customer inquiry during the interview, so being fluent will give you an edge.
✨Emphasise Flexibility and Remote Work Experience
Highlight any previous remote work experience you have. Discuss how you manage your time and stay productive while working from home. This will reassure the interviewer that you can thrive in a flexible work environment.
