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- Tasks: Assist customers with cryptocurrency inquiries via live chat and provide accurate information.
- Company: Global leader in customer support with a focus on cryptocurrency.
- Benefits: Flexible schedule, competitive USD compensation, and a culture of self-development.
- Why this job: Join a dynamic team and help customers navigate the exciting world of crypto.
- Qualifications: Native Lithuanian speaker with excellent English and 6 months of live chat support experience.
The predicted salary is between 24000 - 36000 £ per year.
A global customer support leader is seeking a proactive Support Specialist for remote customer support in cryptocurrency. The ideal candidate must be a native Lithuanian with excellent English skills and at least 6 months of experience in live chat support, preferably in financial services.
Key responsibilities include managing customer inquiries and providing accurate information.
The position offers a flexible schedule and compensation in USD, with a culture that fosters self-development and trust.
Remote Crypto Chat Support Specialist employer: SupportYourApp Inc.
Contact Detail:
SupportYourApp Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Crypto Chat Support Specialist
✨Tip Number 1
Make sure to brush up on your crypto knowledge! Familiarise yourself with common terms and trends in the cryptocurrency world. This will not only help you answer customer inquiries more effectively but also show that you're genuinely interested in the field.
✨Tip Number 2
Practice your live chat skills! Since this role involves managing customer inquiries through chat, try simulating chat scenarios with friends or using online tools. The more comfortable you are, the better you'll perform during the actual interview.
✨Tip Number 3
Don’t forget to highlight your experience! When discussing your previous roles, focus on specific examples where you successfully resolved customer issues. This will demonstrate your capability and make you stand out as a proactive candidate.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. It shows initiative and gives you a better chance of landing that interview. Plus, you’ll be part of a culture that values self-development and trust!
We think you need these skills to ace Remote Crypto Chat Support Specialist
Some tips for your application 🫡
Show Off Your Chat Skills: When applying, make sure to highlight your experience in live chat support. We want to see how you've handled customer inquiries in the past, especially in financial services. Use specific examples to demonstrate your skills!
Be Clear and Concise: In your written application, clarity is key! We appreciate straightforward communication, so keep your sentences short and to the point. This will show us that you can convey information effectively, just like you would in a chat.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to our job description. Mention your native Lithuanian skills and how your background fits with the cryptocurrency space. We love seeing personalised applications!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick!
How to prepare for a job interview at SupportYourApp Inc.
✨Know Your Crypto
Make sure you brush up on your cryptocurrency knowledge before the interview. Familiarise yourself with common terms, trends, and recent news in the crypto world. This will not only show your passion for the industry but also help you answer questions confidently.
✨Showcase Your Chat Skills
Since the role involves live chat support, be prepared to demonstrate your communication skills. Practice responding to potential customer inquiries in a clear and concise manner. You might even want to do a mock chat session with a friend to get comfortable.
✨Highlight Relevant Experience
When discussing your previous roles, focus on your experience in live chat support, especially in financial services. Share specific examples of how you handled challenging situations or provided exceptional customer service to illustrate your capabilities.
✨Emphasise Flexibility and Self-Development
The company values self-development and a flexible schedule, so be ready to discuss how you manage your time effectively and pursue personal growth. Share any relevant courses or skills you've developed that align with the role to show you're proactive about your career.
