At a Glance
- Tasks: Provide top-notch IT support for startups and VC firms, both onsite and remotely.
- Company: Dynamic IT services firm focused on innovative, security-driven solutions.
- Benefits: Gain hands-on experience, work in a vibrant environment, and enhance your tech skills.
- Other info: Opportunity to work with cutting-edge technology and grow your career.
- Why this job: Join a fast-paced team and make a real difference in the tech world.
- Qualifications: Experience in IT support and strong troubleshooting skills required.
The predicted salary is between 30000 - 40000 £ per year.
Deliver exceptional onsite and remote IT support for startups and VC firms, managing network troubleshooting, hardware setups, conference rooms, inventory, and project delivery while collaborating on client tickets via Slack and ticketing systems.
Requirements
- Experience in onsite/remote IT support
- Configuring, installing, and troubleshooting IT systems
- Hardware/network troubleshooting
- Inventory management and technical documentation
- Basic cabling/racking
- Remote tools (Slack, email, ticketing)
Preferred
- Networks (Meraki, Ubiquiti, Juniper, Fortinet)
- AV setups (Zoom, Google Meet)
- MDM/endpoint management
This role is with a dynamic IT services firm delivering cutting-edge, security-focused solutions for fast-growing startups and venture capital firms.
We think you need these skills to ace IT Support Engineer L2 - on site London
Onsite IT Support
Remote IT Support
Network Troubleshooting
Hardware Setup
Inventory Management
Technical Documentation
Cabling
