Provide on-demand Data Centre Remote Hands support at a local data centre under structured SLAs. Troubleshoot enterprise infrastructure, complete break-fix tasks, and collaborate with remote engineering teams to restore services quickly. Flexible coverage with retainer pay and travel reimbursement.
Requirements
- Hands-on data centre or Remote Hands experience
- Troubleshooting enterprise server hardware and component replacement
- Structured cabling and break-fix support
- Ability to meet strict response and communication SLAs
- Independent, reliable communicator
Preferred
- Microsoft and VMware infrastructure
- Cisco networking technologies
- NVIDIA enterprise or GPU infrastructure
This role is with a leading data centre services business trusted by organisations worldwide for reliable infrastructure support.
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Data Centre Server Engineer SLA - Remote Hands – Farnborough, UK employer: Supportwave
Join a dynamic IT services firm in Kings Cross, London, where you will be part of a vibrant work culture that prioritises innovation and collaboration. With a focus on employee growth, we offer continuous learning opportunities and the chance to work with cutting-edge technology while supporting exciting startups and VC firms. Enjoy a supportive environment that values your contributions and fosters professional development.
