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- Tasks: Lead the ISO 9001 application and ensure audit readiness in a charity setting.
- Company: Join a passionate charity dedicated to quality and accountability.
- Benefits: Gain valuable experience, enhance your CV, and make a real difference.
- Other info: Flexible hybrid role with opportunities for personal and professional growth.
- Why this job: Leave a lasting legacy by improving systems and processes that matter.
- Qualifications: Proven project management experience and understanding of ISO standards required.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an IMS Lead/Manager to plan, coordinate, & deliver our ISO 9001 Quality Management System application. Working to ensure we are audit‑ready, embed proportionate & practical quality processes reflective of a charity environment & ongoing management of the QMS.
What difference will you make? You will make a meaningful impact by strengthening quality and accountability in a charity setting. The opportunity to leave a lasting legacy through improved systems and ways of working.
What are we looking for?
- Essential
- Proven project or broader management experience.
- Strong understanding of ISO 9001 standards and quality management principles.
- Experience supporting audits, assessments, or certification processes.
- Excellent communication and stakeholder engagement skills.
- Ability to translate technical requirements into clear, accessible guidance.
- Experience with ISO frameworks (27001 and/or 9001).
- Understanding of GDPR and data protection requirements.
- Strong documentation and process‑mapping skills.
- Ability to run internal audits and manage corrective actions.
- Analytical and risk‑based thinking.
- Able to work with teams of mixed IT knowledge.
- Desirable
- Project management and/or quality certification (e.g. PRINCE2, PMP, ISO Lead Implementer).
- Charity or volunteer‑led organisation experience.
- Experience with CRM platforms (Donorfy, Beacon, Zoho).
- Aware of safeguarding and Charity Commission expectations.
- Understanding of information security principles (NCSC, Cyber Essentials Plus).
Hybrid
What will you be doing?
- Lead the end‑to‑end ISO 9001 application, from initial gap analysis to certification readiness.
- Lead the IMS assistant to help deliver.
- Develop and manage a clear project plan, milestones, and reporting.
- Coordinate contributions from staff, volunteers, and external advisors.
- Support the development and documentation of QMS policies, procedures, and processes.
- Prepare the organisation for audit, including evidence gathering and internal reviews.
- Provide clear progress updates to senior leadership and, where appropriate, trustees.
- Establish, maintain and continually improve the charity’s Integrated Management System (IMS).
- Lead the overall implementation workstreams for ISO 9001 and ISO 27001 2022.
- Maintain the Statement of Applicability (SOA), risk register, and ISMS documentation.
- Ensure Charity Commission compliance is embedded into processes (risk management, safeguarding, trustee oversight).
ISO Lead Project Manager - Volunteer in London employer: Supporting Humanity Charity
Contact Detail:
Supporting Humanity Charity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ISO Lead Project Manager - Volunteer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation's values and recent projects. Tailor your responses to show how your experience aligns with their mission, especially around quality management and ISO standards.
✨Tip Number 3
Practice your communication skills! Being able to explain complex ISO concepts in simple terms is key. Try explaining your past experiences to friends or family to get comfortable with your delivery.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace ISO Lead Project Manager - Volunteer in London
Some tips for your application 🫡
Show Your Passion for Quality: When writing your application, let your enthusiasm for quality management shine through. We want to see how your experience aligns with our mission to strengthen accountability in a charity setting. Share specific examples of how you've made a difference in previous roles!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences related to ISO 9001 and project management. We love seeing how you can translate technical requirements into accessible guidance, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate well-structured applications that make it easy for us to see your qualifications and how you fit into our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Supporting Humanity Charity
✨Know Your ISO Standards
Make sure you brush up on ISO 9001 standards and quality management principles. Be ready to discuss how you've applied these in past projects, especially in a charity context. This will show your understanding and commitment to the role.
✨Showcase Your Project Management Skills
Prepare examples of your project management experience, particularly any that relate to ISO frameworks or charity work. Highlight your ability to develop clear project plans and manage milestones, as this is crucial for the role.
✨Engage with Stakeholders
Think about how you've effectively communicated with various stakeholders in previous roles. Be ready to share specific instances where you translated technical requirements into accessible guidance, as this will demonstrate your communication skills.
✨Prepare for Audit Discussions
Since the role involves preparing for audits, be prepared to discuss your experience with internal audits and managing corrective actions. Bring examples of how you've ensured compliance and improved processes in past roles.