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- Tasks: Lead the ISO 9001 application and enhance quality processes in a charity.
- Company: A dedicated charity focused on making a meaningful impact.
- Benefits: Gain valuable experience, develop leadership skills, and contribute to a worthy cause.
- Other info: Hybrid role with opportunities for personal and professional growth.
- Why this job: Make a lasting difference by improving quality and accountability in a charity setting.
- Qualifications: Proven project management experience and strong understanding of ISO 9001 standards.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an IMS Lead/Manager to plan, coordinate, & deliver our ISO 9001 Quality Management System application. Working to ensure we are audit‑ready, embed proportionate & practical quality processes reflective of a charity environment & ongoing management of the QMS.
What difference will you make? You will make a meaningful impact by strengthening quality and accountability in a charity setting. The opportunity to leave a lasting legacy through improved systems and ways of working.
What are we looking for?
- Essential
- Proven project or broader management experience.
- Strong understanding of ISO 9001 standards and quality management principles.
- Experience supporting audits, assessments, or certification processes.
- Excellent communication and stakeholder engagement skills.
- Ability to translate technical requirements into clear, accessible guidance.
- Experience with ISO frameworks (27001 and/or 9001).
- Understanding of GDPR and data protection requirements.
- Strong documentation and process‑mapping skills.
- Ability to run internal audits and manage corrective actions.
- Analytical and risk‑based thinking.
- Able to work with teams of mixed IT knowledge.
- Project management and/or quality certification (e.g. PRINCE2, PMP, ISO Lead Implementer).
- Charity or volunteer‑led organisation experience.
- Experience with CRM platforms (Donorfy, Beacon, Zoho).
- Awareness of safeguarding and Charity Commission expectations.
- Understanding of information security principles (NCSC, Cyber Essentials Plus).
Hybrid
What will you be doing?
- Lead the end‑to‑end ISO 9001 application, from initial gap analysis to certification readiness.
- Lead the IMS assistant to help deliver.
- Develop and manage a clear project plan, milestones, and reporting.
- Coordinate contributions from staff, volunteers, and external advisors.
- Support the development and documentation of QMS policies, procedures, and processes.
- Prepare the organisation for audit, including evidence gathering and internal reviews.
- Provide clear progress updates to senior leadership and, where appropriate, trustees.
- Establish, maintain and continually improve the charity’s Integrated Management System (IMS).
- Lead the overall implementation workstreams for ISO 9001 and ISO 27001 2022.
- Maintain the Statement of Applicability (SOA), risk register, and ISMS documentation.
- Ensure Charity Commission compliance is embedded into processes (risk management, safeguarding, trustee oversight).
ISO Lead Project Manager - Volunteer in Ilford employer: Supporting Humanity Charity
Contact Detail:
Supporting Humanity Charity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ISO Lead Project Manager - Volunteer in Ilford
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on ISO 9001 standards and quality management principles. Be ready to discuss how your experience aligns with the role and how you can make a meaningful impact in a charity setting.
✨Tip Number 3
Showcase your project management skills! Bring examples of past projects where you've successfully led teams or managed processes. This will demonstrate your ability to coordinate contributions from staff and volunteers effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace ISO Lead Project Manager - Volunteer in Ilford
Some tips for your application 🫡
Show Your Passion for Quality: When writing your application, let your enthusiasm for quality management shine through. We want to see how your experience aligns with our mission to strengthen accountability in a charity setting. Make it personal and relatable!
Tailor Your Experience: Don’t just list your qualifications; connect them to the role! Highlight your project management experience and understanding of ISO 9001 standards. We’re looking for how you can make a meaningful impact, so be specific about your past achievements.
Keep It Clear and Concise: We appreciate clarity! Use straightforward language and avoid jargon where possible. Remember, we need to understand your skills and experiences quickly, so keep your sentences punchy and to the point.
Apply Through Our Website: Ready to take the plunge? Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Supporting Humanity Charity
✨Know Your ISO Standards
Make sure you brush up on ISO 9001 and any other relevant standards before the interview. Be ready to discuss how your experience aligns with these standards and how you can apply them in a charity setting.
✨Showcase Your Project Management Skills
Prepare examples of your project management experience, especially in leading teams or managing quality processes. Highlight any certifications like PRINCE2 or PMP, and be ready to explain how you've successfully delivered projects in the past.
✨Engage with Stakeholders
Demonstrate your excellent communication skills by discussing how you've engaged with various stakeholders in previous roles. Share specific instances where you translated technical requirements into accessible guidance for non-technical team members.
✨Prepare for Audit Discussions
Since the role involves preparing for audits, think about your past experiences with audits and assessments. Be prepared to discuss how you’ve supported these processes and what steps you took to ensure compliance and readiness.