At a Glance
- Tasks: Lead a team to deliver high-quality counselling services for domestic abuse victims.
- Company: Join a national charity with over 100 years of experience supporting families.
- Benefits: Competitive salary, home-based work, and travel expenses covered.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in service management and a Level 5 Counselling qualification required.
- Other info: Dynamic role with opportunities for professional growth and collaboration.
The predicted salary is between 37000 - 41500 £ per year.
We are recruiting on behalf of a national charity and are looking for an experienced Clinical Service Manager/Counselling Services Manager to lead their specialist Domestic Abuse Counselling Services in the Southwest. This is a key leadership role responsible for delivering high-quality, trauma-informed services to adults, children and families.
You will oversee service delivery, safeguarding, clinical governance, and team performance, ensuring safe, effective and outcome-focused support.
Key Responsibilities- Lead and manage a team of staff and volunteers
- Act as Designated Safeguarding Lead
- Oversee referrals, assessments, waiting lists and clinical outcomes
- Manage service performance, audits, and reporting (monthly and quarterly)
- Monitor budgets and financial performance
- Ensure compliance with safeguarding, quality and risk frameworks
- Chair team meetings and coordinate clinical supervision
- Build partnerships with external agencies and stakeholders
- Contribute to service development and continuous improvement
- Experience in service management within health, social care, counselling or related services
- Minimum Level 5 Counselling/Therapeutic Qualification and experience of working within a therapeutic capacity
- Strong knowledge of safeguarding and risk management
- Experience supporting individuals affected by trauma including domestic abuse/sexual abuse would be highly desirable
- Proven leadership and people management skills
- Experience managing budgets, contracts and performance data
- Ability to work collaboratively with multi-agency partners
This role is home-based with fully paid travel to services approximately every two weeks. Enhanced DBS check required.
Our client is a national charity supporting families through change, challenge and crisis for over 100 years. They are committed to safeguarding, equality, diversity and inclusion, and creating a supportive and inclusive workplace.
Clinical Services Manager in Wickwar employer: Supporting Futures Consulting Ltd
Contact Detail:
Supporting Futures Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Services Manager in Wickwar
✨Tip Number 1
Network like a pro! Reach out to your connections in the counselling and social care sectors. Let them know you're on the lookout for a Clinical Services Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the charity's values and mission. Since this role is all about delivering high-quality, trauma-informed services, think about how your experience aligns with their goals. We want you to shine when discussing your leadership skills and safeguarding knowledge!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to managing teams and handling clinical governance. We suggest doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we’re here to support you every step of the way in landing that dream job!
We think you need these skills to ace Clinical Services Manager in Wickwar
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Clinical Services Manager role. Highlight your experience in service management and any relevant qualifications, especially those related to counselling and safeguarding.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this position. Share specific examples of your leadership skills and how you've successfully managed teams or projects in the past.
Showcase Your Passion: Let your passion for supporting individuals affected by trauma shine through in your application. We want to see your commitment to making a difference in the lives of those you serve.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Supporting Futures Consulting Ltd
✨Know Your Stuff
Make sure you’re well-versed in the specifics of domestic abuse counselling services. Brush up on trauma-informed care principles and be ready to discuss how you’ve applied these in your previous roles. This shows you’re not just familiar with the theory but can also implement it effectively.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing teams and volunteers. Think about challenges you've faced and how you motivated your team to overcome them. This will demonstrate your capability to lead in a high-stakes environment.
✨Understand Safeguarding Protocols
Since safeguarding is a key part of this role, be prepared to discuss your knowledge and experience in this area. Familiarise yourself with relevant legislation and frameworks, and be ready to share how you’ve ensured compliance in past positions.
✨Build Connections
Research the charity and its partnerships with external agencies. Be ready to discuss how you would foster these relationships and contribute to service development. Showing that you understand the importance of collaboration will set you apart from other candidates.