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- Tasks: Support vulnerable clients in a trauma-sensitive manner and assist with housing appointments.
- Company: Join a respected charity dedicated to preventing homelessness and making a real difference.
- Benefits: Enjoy a competitive salary, travel card, and the chance to work flexible hours.
- Why this job: Be part of a supportive team that empowers clients to achieve positive life outcomes.
- Qualifications: Experience in casework support and excellent customer service is essential.
- Other info: This is a temp role with ongoing opportunities; start ASAP!
The predicted salary is between 24000 - 30000 £ per year.
Based: Camberwell (visits to dispersed accommodation within 2 miles of service – can walk or take Public transport with travel card supplied)
Salary: £18 UMB
Start Date: ASAP
Duration: Temp – ongoing
Hours: 37.5 hours per week (two-week rota of 8am-4pm one week and 2pm-10pm the following week)
Our client, a well-respected charity dedicated to helping prevent homelessness, is looking for a Support Worker to join their team. The role requires motivated staff to work as part of the team to provide support in a trauma sensitive and psychologically informed manner.
Synopsis of duties:
- Deal with all incoming referrals conducting assessment and induction meetings as part of the role.
- Provide assistance with the delivery of support to clients by working as part of the support team to ensure clients have access to support when attending all housing and non-housing appointments, assisting in the completion of forms and applying for appropriate benefits.
- Assist in the delivery of a range of in-house support provisions designed to achieve successful outcomes.
- Assist the support team with sourcing and facilitating planned move on options for clients where appropriate; in preparing case reports and statistical records.
- Undertake client welfare checks as directed.
- Provide front of house support and reception duties, as well as administrative support including day to day office duties, including recording income to the service on the system.
- Utilise the bespoke web-based client management system ATLAS, to accurately record all relevant data in a timely manner.
- Support and develop volunteers as appropriate.
- Ensure all practice is in line with relevant legislation, guidelines and policies to protect clients, colleagues, staff and visitors from any abuse, accident or injury.
- Ensure there is good communication with colleagues so all those working with the clients have information to assist with achieving the client’s goals.
Essential Requirements:
- Experience providing casework support to vulnerable clients, conducting risk assessments and support plans.
- Motivation towards supporting vulnerable clients to achieve focussed and positive life outcomes.
- Previous experience of successfully working in a busy environment and/or delivering excellent customer service.
- DBS dated within the last 12 months or on the update service.
Support Worker - Dispersed Accommodation employer: Supporting Futures Consulting Ltd
Contact Detail:
Supporting Futures Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker - Dispersed Accommodation
✨Tip Number 1
Familiarise yourself with the specific needs of vulnerable clients. Understanding trauma-informed care and how to apply it in your interactions will set you apart as a candidate who truly cares about making a difference.
✨Tip Number 2
Network with professionals in the field of social work or support services. Attend local events or join online forums where you can connect with others who may have insights or even job leads related to support worker roles.
✨Tip Number 3
Gain experience with client management systems, particularly any that are similar to ATLAS. Being able to demonstrate your proficiency with such tools during interviews can give you an edge over other candidates.
✨Tip Number 4
Prepare for situational interview questions by thinking through scenarios you might face as a support worker. Practising your responses can help you articulate your problem-solving skills and your approach to client care effectively.
We think you need these skills to ace Support Worker - Dispersed Accommodation
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Support Worker position. Tailor your application to highlight relevant experience in providing casework support and working with vulnerable clients.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in similar roles, particularly in conducting risk assessments and support plans. Use specific examples to demonstrate your skills and achievements.
Show Your Motivation: Express your passion for supporting vulnerable clients in your application. Share personal anecdotes or experiences that illustrate your commitment to helping others achieve positive life outcomes.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Supporting Futures Consulting Ltd
✨Show Your Passion for Support Work
Make sure to express your genuine interest in helping vulnerable clients. Share personal experiences or motivations that led you to pursue a career in support work, as this will resonate with the interviewers and demonstrate your commitment to the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life situations. Think of examples from your past experience where you successfully supported clients, conducted risk assessments, or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Familiarise Yourself with Relevant Legislation
Understanding the legal framework surrounding support work is crucial. Brush up on relevant legislation and guidelines that protect clients and ensure their welfare. This knowledge will show that you are serious about your responsibilities and can operate within the required standards.
✨Demonstrate Teamwork Skills
Since the role involves working as part of a support team, be prepared to discuss how you collaborate with others. Highlight any previous experiences where you worked effectively in a team setting, and emphasise your communication skills and ability to share information for the benefit of clients.
