At a Glance
- Tasks: Record and manage helpline data while supporting administrative tasks.
- Company: Join a compassionate charity making a difference in the community.
- Benefits: Earn £15.50ph PAYE or £20ph umbrella with flexible hours.
- Other info: Fluent in Urdu, Hindi, or Punjabi is a plus; immediate start available.
- Why this job: Make a real impact by helping others and supporting vital services.
- Qualifications: Experience in administration, especially in the charity sector.
The predicted salary is between 16.2 - 19.8 £ per hour.
Based: Southall
Rate: £15.50ph PAYE or £20ph umbrella
Start Date: Immediately
Duration: Temporary ongoing
Hours: 35 hours per week on site Monday to Friday
Our client is looking for a Helpline Administrator to join their team.
Synopsis of duties:
- Accurately recording information and service data on the Oasis systems
- Reviewing, updating and maintaining existing records to ensure information is complete and up to date
- Following up on missing information and liaising with relevant staff where clarification is required
- Supporting general administrative tasks, including organising information and maintaining electronic records
- Handling confidential and sensitive information appropriately and in line with data protection procedures
- Working accurately, independently and efficiently
- Escalating more complex queries to the appropriate member of staff
Essential Requirements:
- Experienced in administration within the charity sector
- Experienced in working in a trauma informed/holistic way
- Confident using IT and standard office systems
- Fluent in Urdu, Hindi or Punjabi (desirable but not essential)
- Immediately available
Supporting Futures Consulting acts as both an employer and an agency.
Helpline Administrator in Southall employer: Supporting Futures Consulting Ltd
Supporting Futures Consulting Ltd is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. As a respected charity in Derbyshire, we provide meaningful opportunities to make a tangible difference in the community while fostering innovation and collaboration within our teams. Join us to lead impactful substance misuse services and develop your career in a fulfilling environment.
Contact Details:
Supporting Futures Consulting Ltd Recruitment Team
