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- Tasks: Provide vital support and guidance to victims of abuse, helping them navigate their options.
- Company: Join a dedicated organisation making a real difference in the community.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Other info: Fast-paced role with a focus on making a positive impact.
- Why this job: Be a crucial part of a team that empowers individuals to reclaim their lives.
- Qualifications: Experience with vulnerable individuals and knowledge of domestic abuse support.
A specialist support organisation is seeking an Information, Advice and Guidance Advisor to join their fast-paced frontline support service supporting victims and survivors of abuse across the Black Country.
The successful candidate will provide trauma-informed first contact support, risk assessment, safety advice, and information to individuals accessing domestic abuse services, helping clients make informed decisions and access ongoing specialist support.
Key Responsibilities- Provide first contact support, advice, and guidance to victims/survivors of abuse
- Complete initial risk assessments and identify safeguarding concerns
- Manage referrals from individuals and partner agencies
- Deliver trauma-informed Tier 1 support and safety planning
- Liaise with internal teams and external professionals
- Maintain accurate case records and administration
- Support clients to engage with longer-term specialist services
- Work to response targets and client outcome measures
- Experience supporting vulnerable adults and/or children
- Knowledge of domestic abuse, safeguarding, and trauma-informed practice
- Understanding of motivational interviewing techniques
- Strong communication, administration, and IT skills
- Ability to work in a fast-paced environment and manage competing demands
- Enhanced DBS check required
Please note: Due to the nature of the role, this post is open to female applicants only under Schedule 9, Part 1 of the Equality Act 2010.
If this sounds like it could be of interest to you, please call Ellie or email your CV.
Information, Advice and Guidance Advisor in Oldbury employer: Supporting Futures Consulting Ltd
Contact Detail:
Supporting Futures Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information, Advice and Guidance Advisor in Oldbury
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the role. We recommend doing mock interviews with friends or family to boost your confidence and get feedback on your responses.
✨Tip Number 3
Showcase your passion for helping others! When you’re in an interview, share personal stories or experiences that highlight your commitment to supporting vulnerable individuals. It’ll make you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources and tips to help you along the way. Plus, it shows you’re serious about joining our team and making a difference in the community.
We think you need these skills to ace Information, Advice and Guidance Advisor in Oldbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Information, Advice and Guidance Advisor. Highlight your experience with vulnerable adults and knowledge of domestic abuse, as these are key for us.
Showcase Your Skills: Don’t forget to showcase your communication and IT skills in your application. We want to see how you can manage competing demands in a fast-paced environment, so give us examples!
Be Clear and Concise: When writing your cover letter, be clear and concise. We appreciate straightforwardness, so get to the point about why you’re the perfect fit for this role and how you can support our clients.
Apply Through Our Website: Finally, make sure to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us.
How to prepare for a job interview at Supporting Futures Consulting Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of domestic abuse, safeguarding, and trauma-informed practices. Familiarise yourself with the key responsibilities of the role and think about how your experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Prepare examples from your past experiences that demonstrate your ability to support vulnerable adults or children. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your skills in communication, risk assessment, and safety planning effectively.
✨Practice Motivational Interviewing
Since understanding motivational interviewing techniques is crucial for this role, consider practising these skills before your interview. You could role-play scenarios with a friend or family member to get comfortable with guiding conversations and supporting clients in making informed decisions.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the organisation and the team you'll be working with. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you. Think about asking about their approach to trauma-informed care or how they measure client outcomes.