Service Manager- Modern Slavery and Human Trafficking SafeHouse Location: Newcastle upon Tyne Pay Rate: £20–£24 per hour, dependent on pay status and experience Hours: 40 hours per week, Monday–Friday Contract: Temporary, ongoing Start Date: ASAP About the Role Supporting Futures is recruiting on behalf of a specialist charity for an experienced Service Manager to oversee a safehouse in Newcastle upon Tyne, supporting survivors of modern slavery and human trafficking. This is an excellent opportunity for a compassionate and motivated professional with strong leadership skills and experience in safeguarding and support services. The successful candidate will play a key role in ensuring the safehouse delivers high-quality, trauma-informed support, helping survivors rebuild their lives and work towards independence. Key Responsibilities Oversee the day-to-day running of the safehouse, ensuring the service operates effectively and safely. Lead, support and supervise staff, promoting a positive and supportive team environment. Ensure the delivery of high-quality, person-centred and trauma-informed support to survivors. Oversee safeguarding procedures, risk assessments and safety planning. Ensure compliance with relevant policies, procedures and safeguarding requirements. Work collaboratively with external agencies, including local authorities, housing providers, healthcare professionals and specialist support services. Monitor service performance, maintain accurate records and contribute to reporting requirements. Support continuous service improvement and ensure the needs of residents remain at the centre of the service. About You The ideal candidate will have: Previous management or leadership experience within a support service, safehouse, supported accommodation or similar setting. Experience supporting vulnerable adults, ideally survivors of modern slavery, human trafficking, domestic abuse or exploitation. A strong understanding of safeguarding, risk management and trauma-informed practice. Excellent communication, organisational and problem-solving skills. The ability to lead a team, manage competing priorities and make sound decisions. A compassionate, professional and non-judgemental approach. An enhanced DBS registered on the Update Service or issued within the last 12 months. Availability to start as soon as possible. Supporting Futures - Supporting the people who support others. Supporting Futures Consulting Ltd is acting as an employment agency and employment business in relation to this vacancy
Service Manager in Newcastle upon Tyne employer: Supporting Futures Consulting Ltd
As a leading national Domestic Abuse charity, we pride ourselves on being an exceptional employer that values the well-being and professional growth of our team. Our remote work culture fosters flexibility and inclusivity, allowing you to make a meaningful impact while balancing your personal life. With comprehensive training, ongoing support, and opportunities for career advancement, joining us as a Domestic Abuse Helpline Advisor means becoming part of a compassionate community dedicated to empowering survivors and making a difference in their lives.
Contact Details:
Supporting Futures Consulting Ltd Recruitment Team