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- Tasks: Lead and oversee organisational delivery for a specialist stalking charity.
- Company: Join a dedicated charity making a real difference in people's lives.
- Benefits: Competitive pay, full-time hours, and the chance to impact community services.
- Why this job: Drive meaningful change and improve systems that support vulnerable individuals.
- Qualifications: Experience in operations, contract management, and strong communication skills required.
- Other info: Work on-site in London with opportunities for professional growth.
Based: Vauxhall
Rate: £26ph PAYE / £33ph umb
Start Date: ASAP
Duration: Until 1st May 2026
Hours: 35 hours Monday to Friday 9am 5.00pm on site every day
Our client, a specialist stalking charity, is looking for a Head of Organisational Delivery to provide a full oversight of organisational systems, processes, infrastructure, and ensure reporting requirements are functioning effectively to enable high-quality services across multiple contracts and, across the organisation.
Synopsis of duties:
- Provide senior organisational oversight across all stalking services.
- Oversee and line manage Interim Services Manager to deliver high-quality services across multiple contracts.
- Work directly with the CEO to drive organisational performance and delivery.
- Hold responsibility for organisational KPIs, delivery of milestones, reporting cycles, and performance frameworks.
- Maintain organisational-level awareness of risks and escalate appropriately.
- Lead and drive organisation-wide delivery projects (e.g. mobilisation of new contracts, systems improvements, organisational changes).
- Coordinate organisational timelines, actions, and cross-team implementation.
- Implement organisational improvements and ensure they are embedded into practice.
- Monitor progress and ensure actions across teams are completed.
- Maintain oversight of contract and grant delivery across services.
- Ensure reporting deadlines, KPIs, compliance and commissioner expectations are met.
- Lead organisational monitoring processes, including collection and analysis of performance data.
- Coordinate contract variations, compliance requirements, and commissioner requests.
- Oversee all organisational systems, tools, administrative processes, and operational frameworks.
- Ensure the organisation has the infrastructure required for service delivery (IT access, systems, practical resources).
- Lead improvements to organisational governance, processes, and workflows.
- Ensure organisational policies and procedures are robust, up to date, and operationalised across the organisation.
- Act as senior organisational contact for commissioners, funders, and external partners on delivery matters.
- Attend operational-level contract and partnership meetings.
- Provide clear organisational updates on performance, delivery, reporting and compliance.
- Ensure follow-up actions and commitments are completed.
- Oversee organisational compliance including GDPR, Information Governance, audit readiness, evaluation and reporting.
- Ensure organisational risks and compliance issues are monitored and escalated.
- Coordinate audits, monitoring visits and commissioner assurance requirements.
Essential Requirements:
- Experience in organisational operations, contract management or delivery oversight in a charity or public service.
- Experience supporting or overseeing managers or senior staff.
- Strong financial awareness with experience in grant/contract reporting.
- Ability to manage organisational-level delivery, deadlines and reporting cycles.
- Experience implementing organisational improvements or systems.
- Strong communicator able to build relationships with commissioners and external partners.
- Calm, pragmatic and solutions-focused, with strong follow-through.
- Excellent organisational skills, able to juggle multiple priorities.
- Able to work full-time on-site in London during the initial mobilisation period.
- DBS on update service or dated within the last 12 months.
- Car driver.
Supporting Futures Consulting acts as both an employer and an agency.
Head of Organisational Delivery employer: Supporting Futures Consulting Ltd
Contact Detail:
Supporting Futures Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Organisational Delivery
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector and let them know you're on the hunt for the Head of Organisational Delivery role. You never know who might have the inside scoop or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their mission, values, and current projects. This will help us tailor your responses and show that you're genuinely interested in making a difference in their operations.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples from your past experiences that highlight your organisational oversight and delivery successes. We want to see how you've tackled challenges and driven improvements in previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who can contribute to our mission in the charity sector.
We think you need these skills to ace Head of Organisational Delivery
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Organisational Delivery role. Highlight your experience in organisational operations and contract management, as these are key for us. Use specific examples that showcase your skills in managing delivery and overseeing teams.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share your passion for improving organisational systems and processes, and how your previous experiences align with our mission. Keep it concise but impactful!
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just responsibilities. Use metrics where possible to demonstrate how you’ve driven performance and delivered results. We love numbers that tell a story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to be part of our team!
How to prepare for a job interview at Supporting Futures Consulting Ltd
✨Know Your Stuff
Make sure you thoroughly understand the role of Head of Organisational Delivery. Familiarise yourself with the charity's mission, values, and the specific challenges they face in delivering services. This will help you demonstrate your genuine interest and how your experience aligns with their needs.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing teams and overseeing organisational performance. Be ready to discuss how you've successfully implemented improvements or managed complex projects in the past, as this is crucial for the role.
✨Be Data Savvy
Since the role involves monitoring KPIs and performance data, brush up on your analytical skills. Be prepared to discuss how you've used data to drive decisions and improve service delivery in previous roles. This will show that you can handle the reporting requirements effectively.
✨Build Rapport
During the interview, focus on building a connection with the interviewers. Use your strong communication skills to engage them in conversation, and don’t hesitate to ask insightful questions about the organisation’s goals and challenges. This will demonstrate your enthusiasm and collaborative spirit.
