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- Tasks: Provide crisis intervention and manage referrals for LGBT+ survivors of domestic abuse.
- Company: Specialist LGBT+ anti-abuse charity with a commitment to inclusivity.
- Benefits: Competitive pay, remote work, and the chance to make a real difference.
- Why this job: Join a passionate team and support vulnerable communities in need.
- Qualifications: Experience in crisis intervention and understanding of LGBT+ issues required.
- Other info: Temporary role with potential for impactful career growth.
Role: Duty Worker
Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.
Based: City of London – Talbot Court / Remote
Rate: £17.50 umb
Start Date: ASAP
Duration: Temp for 3 months
Hours: 35 hours per week – Remote
**This post is only available to applicants from the LGBTQ+ community as permitted under the Equality Act 2010 as a Genuine Occupational Requirement.
Our client, a specialist LGBT+ anti-abuse charity, is looking for a temporary Duty Worker to join their team. The Duty Worker will provide crisis intervention and referral management across all specialisms, with a focus on Domestic Abuse and Trans and Non-Binary (TNBI) queues.
Synopsis of duties:
Triage and manage new referrals coming into the service, ensuring timely allocation to queues/advocates and initial support.
Act as the first point of contact for new referrals, providing short-term crisis intervention and initial needs/risk assessments.
Provide short-term support to clients with safety planning, information, and advocacy on housing, legal remedies, welfare, and health.
Manage a busy triage workload with competing priorities, balancing urgent referrals and crisis work.
Ensure effective signposting and referrals to specialist services, including MARAC and Social Care, where required.Essential Requirements
Experience in triage, crisis intervention, and supporting survivors of domestic abuse and/or other forms of abuse.
Strong understanding of safeguarding, risk management, and safety planning.
Proven ability to manage high referral volumes and prioritise effectively in a fast-paced duty function.
Commitment to inclusive, by and for services and understanding of LGBT+ survivors\’ needs and barriers they may face.
Ability to work in a fast-paced, multi-disciplinary team.
Enhanced DBS dated within the last 12 months or on the update service**This post is only available to applicants from the LGBTQ+ community as permitted under the Equality Act 2010 as a Genuine Occupational Requirement.
Supporting Futures Consulting acts as both an employer and an agency
Duty Worker employer: Supporting Futures Consulting Ltd
Contact Detail:
Supporting Futures Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Worker
✨Tip Number 1
Network like a pro! Reach out to folks in the LGBTQ+ community and related sectors. Attend events, join online forums, and connect on social media. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to crisis intervention and support work. We recommend role-playing with a friend or using mock interview tools. The more comfortable you are, the better you'll shine when it counts!
✨Tip Number 3
Show your passion for the cause! When you get the chance to chat with potential employers, share why supporting the LGBTQ+ community matters to you. Authenticity goes a long way in making a memorable impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen. Plus, we’re always on the lookout for dedicated individuals who want to make a difference in the lives of others.
We think you need these skills to ace Duty Worker
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in triage and crisis intervention. We want to see how your skills align with the needs of the role, so don’t hold back on showcasing your relevant experience!
Show Your Passion for Inclusivity: Since we’re all about supporting the LGBTQ+ community, let your passion shine through! Share any experiences or insights that demonstrate your commitment to inclusive services and understanding of the barriers faced by LGBT+ survivors.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This will help us quickly see why you’d be a great fit for the team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Supporting Futures Consulting Ltd
✨Know Your Stuff
Make sure you understand the role of a Duty Worker inside and out. Familiarise yourself with crisis intervention techniques, triage processes, and the specific needs of LGBT+ survivors. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Empathy
This role is all about supporting vulnerable individuals, so be prepared to demonstrate your empathy and understanding during the interview. Share examples from your past experiences where you've successfully supported someone in crisis or managed sensitive situations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle high-pressure situations. Think through potential scenarios you might face as a Duty Worker and how you would respond. Practising these responses can help you articulate your thought process clearly during the interview.
✨Highlight Your Teamwork Skills
Since this role involves working in a multi-disciplinary team, be ready to discuss your teamwork experience. Share specific examples of how you've collaborated with others to achieve a common goal, especially in fast-paced environments. This will show that you can thrive in the dynamic setting of the charity.
