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- Tasks: Provide crisis intervention and manage referrals for LGBT+ survivors of domestic abuse.
- Company: Specialist LGBT+ anti-abuse charity with a commitment to inclusivity.
- Benefits: Competitive pay, remote work, and the chance to make a real difference.
- Why this job: Join a passionate team and support vulnerable communities in need.
- Qualifications: Experience in crisis intervention and understanding of LGBT+ issues required.
- Other info: Fast-paced environment with a focus on teamwork and community impact.
Role: Duty Worker Based: City of London – Talbot Court / Remote Rate: £17.50 umb Start Date: ASAP Duration: Temp for 3 months Hours: 35 hours per week – Remote **This post is only available to applicants from the LGBTQ+ community as permitted under the Equality Act 2010 as a Genuine Occupational Requirement. Our client, a specialist LGBT+ anti-abuse charity, is looking for a temporary Duty Worker to join their team. The Duty Worker will provide crisis intervention and referral management across all specialisms, with a focus on Domestic Abuse and Trans and Non-Binary (TNBI) queues. Synopsis of duties: Triage and manage new referrals coming into the service, ensuring timely allocation to queues/advocates and initial support. Act as the first point of contact for new referrals, providing short-term crisis intervention and initial needs/risk assessments. Provide short-term support to clients with safety planning, information, and advocacy on housing, legal remedies, welfare, and health. Manage a busy triage workload with competing priorities, balancing urgent referrals and crisis work. Ensure effective signposting and referrals to specialist services, including MARAC and Social Care, where required.Essential Requirements Experience in triage, crisis intervention, and supporting survivors of domestic abuse and/or other forms of abuse. Strong understanding of safeguarding, risk management, and safety planning. Proven ability to manage high referral volumes and prioritise effectively in a fast-paced duty function. Commitment to inclusive, by and for services and understanding of LGBT+ survivors\’ needs and barriers they may face. Ability to work in a fast-paced, multi-disciplinary team. Enhanced DBS dated within the last 12 months or on the update service**This post is only available to applicants from the LGBTQ+ community as permitted under the Equality Act 2010 as a Genuine Occupational Requirement. Supporting Futures Consulting acts as both an employer and an agency
Duty Worker employer: Supporting Futures Consulting Ltd
Contact Detail:
Supporting Futures Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Worker
✨Tip Number 1
Network like a pro! Reach out to your connections in the LGBTQ+ community and let them know you're on the hunt for a Duty Worker role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on crisis intervention techniques and understanding the specific needs of LGBT+ survivors. We want you to feel confident and ready to showcase your skills when it comes to triaging and managing referrals.
✨Tip Number 3
Don’t forget to highlight your experience with safeguarding and risk management during interviews. We know these are crucial for the Duty Worker role, so make sure to share relevant examples that demonstrate your expertise.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re all about supporting our community, so let’s get you that Duty Worker position together!
We think you need these skills to ace Duty Worker
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your true self shine through. We want to see your personality and passion for the role, so don’t hold back on sharing your experiences and motivations.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the specific duties of the Duty Worker role. We love seeing how you can bring your unique background to our team!
Showcase Relevant Experience: Focus on your experience in triage and crisis intervention, especially in relation to domestic abuse. We’re looking for candidates who understand the challenges faced by LGBT+ survivors, so share any relevant stories or insights.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this important role in our community.
How to prepare for a job interview at Supporting Futures Consulting Ltd
✨Know Your Stuff
Make sure you understand the role of a Duty Worker inside out. Familiarise yourself with crisis intervention techniques, triage processes, and the specific needs of LGBT+ survivors. This will not only help you answer questions confidently but also show your genuine interest in the position.
✨Show Your Empathy
As a Duty Worker, you'll be dealing with sensitive situations. Be prepared to discuss how you've supported individuals in crisis before. Share specific examples that highlight your empathy and understanding of the challenges faced by domestic abuse survivors, especially within the LGBT+ community.
✨Demonstrate Your Prioritisation Skills
This role involves managing a busy workload with competing priorities. Be ready to talk about how you handle multiple tasks under pressure. Use real-life scenarios to illustrate your ability to prioritise effectively, ensuring urgent referrals are addressed promptly.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the support available for staff, or how the charity measures success in their interventions. This shows you're engaged and genuinely interested in contributing to their mission.
