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- Tasks: Support vulnerable clients in a trauma-sensitive manner and assist with housing appointments.
- Company: Join a respected charity dedicated to preventing homelessness and making a real difference.
- Benefits: Enjoy a competitive salary, flexible hours, and the chance to make an impact.
- Why this job: Be part of a supportive team that values your contributions and promotes positive life outcomes.
- Qualifications: Experience with casework support and a passion for helping others is essential.
- Other info: This is a temporary ongoing role with a two-week rota.
Based: Camberwell
Salary: £16 UMB
Start Date: ASAP
Duration: Temp ongoing
Hours: 37.5 hours per week (two-week rota of 8 am-4 pm one week and 2 pm-10 pm the following week)
Our client, a well-respected charity dedicated to helping prevent homelessness, is looking for an Assistant Support Worker to join their team. The role requires motivated staff to work as part of the team to provide support in a trauma-sensitive and psychologically informed manner.
Synopsis of duties:
- Deal with all incoming referrals, conducting assessment and induction meetings as part of the role.
- Assist with the delivery of support to clients by working as part of the support team to ensure clients have access to support when attending all housing and non-housing appointments, assisting in the completion of forms and applying for appropriate benefits.
- Assist in the delivery of a range of in-house support provisions designed to achieve successful outcomes.
- Assist the support team with sourcing and facilitating planned move on options for clients where appropriate; in preparing case reports and statistical records.
- Undertake client welfare checks as directed.
- Provide front of house support and reception duties, as well as administrative support including day-to-day office duties, including recording income to the service on the system.
- Utilise the bespoke web-based client management system ATLAS, to accurately record all relevant data promptly.
- Support and develop volunteers as appropriate.
- Ensure all practice is in line with relevant legislation, guidelines, and policies to protect clients, colleagues, staff, and visitors from any abuse, accident, or injury.
- Ensure there is good communication with colleagues so all those working with the clients have the information to assist with achieving the clients' goals.
Essential Requirements:
- Experience providing casework support to vulnerable clients, conducting risk assessments and developing support plans.
- Motivation towards supporting vulnerable clients to achieve focused and positive life outcomes.
- Previous experience of successfully working in a busy environment and/or delivering excellent customer service.
- DBS dated within the last 12 months or on the update service.
Supporting Futures Consulting acts as both an employer and an agency.
Assistant Support Worker employer: Supporting Futures Consulting Ltd
Contact Detail:
Supporting Futures Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Support Worker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by vulnerable clients, especially those at risk of homelessness. Understanding their needs and the support systems available will help you demonstrate your commitment to the role during interviews.
✨Tip Number 2
Network with professionals in the social care sector. Attend local events or join online forums related to support work. This can provide valuable insights and connections that may lead to recommendations for the position.
✨Tip Number 3
Gain experience with client management systems similar to ATLAS. Familiarity with such tools can set you apart from other candidates, showing that you are ready to hit the ground running.
✨Tip Number 4
Prepare to discuss your previous experiences in busy environments and how you handled challenges. Be ready with examples that highlight your customer service skills and ability to work under pressure, as these are crucial for the role.
We think you need these skills to ace Assistant Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Assistant Support Worker position. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in providing support to vulnerable clients, conducting assessments, or working in a busy environment. Use specific examples to demonstrate your skills.
Show Your Motivation: Express your passion for helping vulnerable individuals and your commitment to achieving positive outcomes for clients. This can be done in your cover letter by sharing personal anecdotes or motivations for applying.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Supporting Futures Consulting Ltd
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of an Assistant Support Worker. Be prepared to discuss how your experience aligns with the duties, especially in providing support to vulnerable clients.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully supported clients or handled casework. Highlight any experience with risk assessments and developing support plans, as these are crucial for the role.
✨Demonstrate Empathy and Motivation
During the interview, convey your passion for helping vulnerable individuals. Share stories that illustrate your motivation and commitment to achieving positive outcomes for clients, as this is key for the charity's mission.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the types of clients you'll be working with, and the support systems in place. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
