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- Tasks: Lead a team supporting LGBT+ victims of hate crime and abuse.
- Company: Specialist LGBT+ anti-abuse charity with a mission-driven focus.
- Benefits: Competitive pay, hybrid working, and impactful community engagement.
- Other info: Join a passionate team dedicated to advocacy and support for vulnerable communities.
- Why this job: Make a real difference in the lives of LGBT+ survivors while developing your leadership skills.
- Qualifications: Experience in support services and understanding of LGBT+ issues required.
Based: City of London / Hybrid
Rate: £20 - £28ph depending on pay status and experience
Start Date: ASAP
Duration: 3 months temporary - potential Fixed Term Contract – 1 year with possible extension
Hours: 35 hours per week – Hybrid working with at least 2 days in the London office
Our client, a specialist LGBT+ anti-abuse charity, is looking for an Advocacy & Support Manager to join their frontline services team. The successful candidate will manage specialist advocates and triage workers delivering trauma-informed, needs-led support to LGBT+ victims and survivors of abuse and violence, with a specialist focus on hate crime and hate-motivated abuse.
Synopsis of duties:
- Line manage a team of specialist advocates and triage workers.
- Provide leadership, case oversight, supervision, and ongoing support to frontline staff.
- Ensure advocacy services operate in line with safeguarding procedures, current guidance, and best practice.
- Oversee consistent data collection, monitoring, reporting, and delivery against targets and funding requirements.
- Manage relationships with key partners and support oversight of a pan-London hate crime partnership service.
- Support contract and grant management, including monitoring outcomes and reporting to funders.
- Represent the organisation externally and advocate for the needs of LGBT+ survivors of abuse and violence.
- Work collaboratively with senior leadership to support service development and continuous improvement.
Essential Requirements:
- Experience delivering support services to survivors of abuse, violence, or hate crime.
- In-depth understanding of abuse and violence experienced by LGBT+ communities.
- Strong knowledge of safeguarding practices relating to adults and children at risk.
- Understanding of trauma-informed and empowerment-based approaches to support work.
- Experience of line management and supporting frontline staff performance and development.
- Experience working to targets and reporting on service outcomes.
- Strong understanding of discrimination, intersectionality, and inclusive practice.
- Excellent communication, partnership working, and organisational skills.
- DBS dated within the last 12 months or on the update service.
This post is only available to applicants from the LGBTQ+ community as permitted under the Equality Act 2010 as a Genuine Occupational Requirement.
Advocacy & Support Manager (Hate Crime) employer: Supporting Futures Consulting Ltd
Contact Detail:
Supporting Futures Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advocacy & Support Manager (Hate Crime)
✨Tip Number 1
Network like a pro! Reach out to people in the LGBT+ community and those working in advocacy roles. Attend events, join online forums, and connect on LinkedIn. The more connections we make, the better our chances of landing that dream job!
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Understand their approach to hate crime and support services. We want to show them that we’re not just a good fit for the role, but also passionate about their mission!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. This will help us articulate our experiences and skills confidently. Plus, it’s a great way to get feedback and improve our responses.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way. It shows our enthusiasm for the role and keeps us fresh in their minds. Let’s make sure they remember us!
We think you need these skills to ace Advocacy & Support Manager (Hate Crime)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Advocacy & Support Manager role. Highlight your experience with LGBT+ communities and any relevant support services you've delivered. We want to see how your skills align with our mission!
Showcase Your Experience: When detailing your past roles, focus on your experience in managing teams and delivering trauma-informed support. Use specific examples that demonstrate your understanding of hate crime and the challenges faced by LGBT+ individuals. This will help us see your fit for the position.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to understand your qualifications and passion for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Supporting Futures Consulting Ltd
✨Know Your Stuff
Make sure you have a solid understanding of the issues surrounding hate crime and the specific challenges faced by LGBT+ communities. Brush up on trauma-informed approaches and safeguarding practices, as these will likely come up in conversation.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be prepared to discuss your experience in line management. Share specific examples of how you've supported frontline staff and improved their performance, as well as any successful outcomes from your leadership.
✨Demonstrate Your Advocacy Experience
Highlight your previous work with survivors of abuse or violence. Be ready to talk about how you've advocated for vulnerable groups and the impact your work has had. This will show that you understand the importance of the role and are passionate about making a difference.
✨Prepare Questions
Think of insightful questions to ask at the end of the interview. This could include inquiries about the organisation's approach to service development or how they measure success in their advocacy efforts. It shows you're engaged and genuinely interested in the role.