At a Glance
- Tasks: Provide first and second line tech support and manage user queries.
- Company: Supportive Education Group in Wakefield focused on enhancing user experience.
- Benefits: Generous holiday, medical cash plan, and professional development opportunities.
- Other info: Dynamic role with opportunities for growth and learning.
- Why this job: Join a proactive team and make a difference in tech support.
- Qualifications: Strong knowledge of Microsoft 365, Windows 11, and multi-site experience.
The predicted salary is between 40000 - 50000 £ per year.
Supporting Education Group in Wakefield is seeking a proactive Technology Support Engineer to provide first and second line support and manage internal and external user queries.
The role includes liaising with outsourced IT services and enhancing service desk operations.
The ideal candidate will have strong knowledge of Microsoft 365, Windows 11, and experience in multi-site environments.
Benefits include generous holiday, medical cash plan, and professional development opportunities.
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Contact Details:
Supporting Education Group Recruitment Team
We think you need these skills to ace Tech Support Engineer — Elevate IT Ops & User Experience in Wakefield
Proactive Support
First Line Support
Second Line Support
User Query Management
Liaising with Outsourced IT Services
Service Desk Operations
Microsoft 365
