At a Glance
- Tasks: Provide first and second line tech support and enhance service desk operations.
- Company: Leading education services platform in the UK, passionate about improving education.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Join a dynamic team dedicated to empowering educators and learners.
- Why this job: Make a real difference in education while developing your tech skills.
- Qualifications: Proactive attitude and technical support experience preferred.
The predicted salary is between 40000 - 45000 £ per year.
About Us Supporting Education Group is the leading education services platform in the UK working with schools, learners, multi academy trusts, local authorities, nurseries, and government departments to help solve the biggest human capital challenges facing the sector.
Our goal is to empower students, educators, schools and governments with the technology, expertise and resources to ensure a high-quality education for all.
The group is shaped into four practices covering qualifications and training, recruitment and supply, professional services and SEND and inclusion with a strong passion and collective purpose to make a positive impact on the education sector.
About the Job We are looking for a proactive and technically capable Technology Support Engineer to deliver a blend of first and second line support, proprietary application support, and engineering assistance.
Sitting within the Group IT Operations and Infrastructure Directorate and reporting to the Technology Support Manager, this role plays a key part in supporting internal and external users and enhancing service desk operations.
Working closely with our outsourced IT service desk partner, you will act as a key point of contact within SEG for escalations, local support, and device management, support and configuration- helping to ensure a seamless and effective support experience for all colleagues.
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Technical Support Engineer employer: Supporting Education Group
Supporting Education Group is an exceptional employer that prioritises the growth and development of its employees while fostering a collaborative and inclusive work culture. With a strong commitment to making a positive impact in the education sector, we offer comprehensive training opportunities, a supportive environment, and the chance to work with passionate professionals dedicated to empowering learners and educators across the UK. Located in a vibrant area, our team enjoys a dynamic workplace that values innovation and teamwork, making it an ideal place for those seeking meaningful and rewarding careers.
Contact Details:
Supporting Education Group Recruitment Team
