Technical Administrator

Equipping educators with the skills, support and opportunities they need to teach effectively. Helping schools deliver the best possible experience for their students. Giving parents the right tools to help their children learn. Supporting Education Group brings together services that support every aspect of a child's journey through school and beyond. We build bright futures through expert support, inspiring staff and cutting-edge technology.

About the Job

We are seeking a highly organised and meticulous Technical Administrator to join our team. This individual will play a crucial role in ensuring the efficient management of software licensing, digital certificate administration, and a range of other essential administrative duties. The ideal candidate will demonstrate exceptional attention to detail, strong organisational skills, and a proactive approach to managing multiple priorities in a dynamic technical environment.

• Oversee and maintain comprehensive records of all software licences, ensuring compliance with relevant regulations and timely renewal of all agreements.
• Administer and manage digital certificates, including issuing, renewing, and revoking certificates as required, and maintaining up-to-date inventories.
• Raise and manage purchase orders for software, hardware, and technical services, ensuring accurate records are kept and approvals are obtained in line with company policy.
• Monitor and manage stock levels of IT equipment and consumables, coordinating with suppliers to ensure timely replenishment and optimal stock levels are maintained.
• Support the technical team with administrative tasks, including document management, logging service requests, and maintaining asset registers.
• Assist in the preparation of reports and audits related to software compliance, certificate status, and inventory management.
• Act as a point of contact for internal and external queries relating to software licensing, certificates, and procurement processes.
• Contribute to process improvements and ensure all administrative processes adhere to best practice and company standards.

What We're Looking For

• Demonstrable experience in an administrative role within an IT or technical environment.
• Highly organised with proven ability to manage multiple tasks and priorities simultaneously.
• Meticulous attention to detail, particularly in the management of IT records and compliance documentation.
• Strong communication skills with the ability to liaise effectively with technical and non-technical stakeholders.
• Familiarity with software licensing, certificate management, and procurement processes preferred.
• Proficient in standard office and IT administration tools (e.g., Microsoft Office Suite, asset management systems).
• A proactive, solution-oriented approach to problem-solving and process improvement.

Whilst we work in a hybrid way, with collaboration being one of our values, we'd expect you to regularly be in our London office, to connect with our teams or customers in person, at least three days per week.

28 days holiday and get an extra day for each year you stay with us, up to max 33 days PLUS bank holidays. Health Cash Plan, once you've passed probation. From day 1, free life insurance covering up to x4 your salary. We'll both add money into your pension pot after 3 months. Choose what flexible benefits you want after you've passed probation - this could be buying extra holiday, dental, topping up your healthcare plan, bikes, gym membership, electric cars and give as you earn. Learning and development opportunities. Volunteer days - 3 paid volunteer days a year, with dedicated time to Education.

By joining Supporting Education Group, you will become part of a community that is dedicated to transforming lives and sustaining communities, where your voice is heard, your ideas are valued, and your individuality is celebrated. Together, we will continue to advance our passion for education and build brighter futures for all.

Employment offers are subject to satisfactory vetting checks. These checks will be run in line with the latest guidance and legislation. You will need to already have the right to work in the UK, as we are not able to offer any sponsorship(s) for visa applicants.