Account Manager - Managed Services in Northampton

Job Details: Account Manager - Managed Services

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Full details of the job.

Location City Northampton

Employment Type Permanent

• Building and maintaining strong relationships with MAT leaders and school stakeholders.
• Acting as the primary point of contact for Trust partners and conducting regular partnership reviews.
• Working collaboratively with operational teams to deliver outstanding recruitment and staffing solutions.
• Identifying opportunities to grow partnerships through additional products, services and school engagement.
• Supporting client retention and ensuring partnership agreements are successfully delivered.
• Analysing account performance and providing valuable client insights and recommendations.
• Staying informed on education sector developments and sharing expertise with clients and colleagues.
• Representing Supporting Education Group at industry events, networking opportunities and client meetings.

About you

• Experience in MSP account management, client relationship management or business development.
• Strong stakeholder management skills and the ability to influence and build credibility at all levels.
• A commercial mindset and a track record of supporting growth and retention.
• Excellent communication, presentation and relationship-building skills.
• Strong organisational skills, attention to detail and the ability to manage multiple priorities.
• Confidence using CRM systems, reporting tools and data to inform decision-making.
• An interest in the education sector and the challenges facing schools and Multi-Academy Trusts.
• Experience working within education, recruitment, staffing or the MAT sector would be advantageous, but we're equally interested in hearing from individuals who can demonstrate strong relationship management, commercial awareness and a genuine passion for helping customers succeed.

What You Can Offer
We're looking for someone who is passionate about building long-term partnerships and delivering outstanding customer experiences.
You'll skillset will include:

• Experience in MSP account management, client relationship management or business development.
• Strong stakeholder management skills and the ability to influence and build credibility at all levels.
• A commercial mindset and a track record of supporting growth and retention.
• Excellent communication, presentation and relationship-building skills.
• Strong organisational skills, attention to detail and the ability to manage multiple priorities.
• Confidence using CRM systems, reporting tools and data to inform decision-making.
• An interest in the education sector and the challenges facing schools and Multi-Academy Trusts.
• Experience working within education, recruitment, staffing or the MAT sector would be advantageous, but we're equally interested in hearing from individuals who can demonstrate strong relationship management, commercial awareness and a genuine passion for helping customers succeed.

This role is primarily office-based - either from Northampton or Bracknell - requiring 4 days per week to be office-based unless traveling to on business to meet customers or attend events.

What we Offer

• 28 days holiday and get an extra day for each year you stay with us, up to max 33 days PLUS bank holidays
• Health Cash Plan, once you've passed probation, which includes access to a private GP
• From day 1, free life insurance covering up to x4 your salary
• We'll both add money into your pension pot after 3 months
• Choose what flexible benefits you want after you've passed probation - this could be buying extra holiday, dental, topping up your healthcare plan, bikes, gym membership, electric cars and give as you earn
• Learning and development opportunities
• Volunteer days - 3 paid volunteer days a year, with 2 dedicated to Education
• 20% On-Target Earnings

By joining us, you will become part of a community that is dedicated to transforming lives and sustaining communities, where your voice is heard, your ideas are valued, and your individuality is celebrated. Together, we will continue to advance our passion for education and build brighter futures for all.

Employment offers are subject to satisfactory vetting checks. These checks will be run in line with the latest guidance and legislation. You will need to already have the right to work in the UK, as we are not able to offer any sponsorships for visa applicants.