Marketing Operations Executive

About Us

At Supporting Education Group, we are focused on empowering the world of education. Across our group of strategically aligned businesses, we provide a range of best‑in‑class services, products and programmes to the sector. Our services include the attraction and development of exceptional educators, services that enable schools and trusts to operate efficiently and effectively, and programmes that help schools, their staff and their pupils thrive.

About the Role

We are seeking a highly skilled, commercially minded Marketing Operations Executive to support and oversee HubSpot and Marketing Operations for the Group across 12 business units. The ideal candidate will be an expert in using HubSpot for marketing automation, CRM management, and data analytics to drive efficient marketing outcomes and support our strategic objectives.

As the need for HubSpot across different areas and businesses grows, this role will play a pivotal part in developing and shaping the wider digital future on this platform.

Your key responsibilities

• Oversee and optimise the use of HubSpot as the central tool for our marketing operations.
• Be a HubSpot Champion, upskilling others to take up the mantle.
• Support implementing new \’Hubs\’ and onboarding of new Marketing and Sales teams.
• Implement and manage marketing automation, personalisation and segmentation to support marketing campaigns.
• Opportunity to own and manage lead scoring implementation for each business, alongside lead management processes.
• Optimise and implement processes and governance around naming conventions, properties and objects, forms, structure, folders, and user governance.
• Provide day‑to‑day support for Marketing teams, fielding Marketing Operations support tickets.
• Collaborate with relevant marketing, sales and operations stakeholders across Supporting Education Group, including our main practices of Recruitment & Supply, Qualifications & Training, Professional Services, and Tuition & Learning. Plus the central Tech, Data and Product teams.
• Work with the Tech and Data team to keep the marketing database accurate and up to date, debugging and helping solve snags.
• Setup and manage data tracking in Google Tag Manager, HubSpot and other Martech as required, collaborating with Tech and Data teams where needed.
• Build reports to stakeholder requirements, analyse and output your recommendations.
• Work towards continually assessing and improving marketing processes for greater efficiency, effectiveness and improved customer journeys.
• In‑time, become a key Marketing Operations contact across the Group.

About You

• Demonstrable experience with HubSpot – and you pick up tech quickly.
• Data literate with a commercial mindset – you ask the right questions and focus on the biggest impact.
• Good familiarity with standard marketing campaign measurements and KPIs.
• An excellent communicator and natural collaborator – stakeholders warm to you.
• Passionate about seeking new ways to make things better for our businesses and our customers, whether it’s a process, new technology or something entirely new.
• Can understand and simplify complex systems or processes.
• A good knowledge of governance, its impact and balancing against stakeholder needs.
• Understanding the critical importance of testing.
• A courage to contribute and share opinions.

Why Join Us?

• Work for a mission‑driven organisation making a difference in education.
• Lead marketing initiatives for our master brand.
• Be part of a fast‑paced, collaborative, and supportive team.
• Hybrid working with a London‑based office.
• Competitive salary and benefits package.
• Our holiday entitlement starts at 28 paid days per annum increasing to 33 days with service plus bank holidays.
• Auto‑enrolment into a contributory pension scheme (salary exchange) following 3 months’ service.
• Healthcare cash plan and life assurance.
• Access to a flexible benefits package; options include extra holiday purchase, electric car, dental, enhanced medical and much more.
• An innovative, collaborative environment with a focus on continued professional development, ensuring you’re equipped with everything you need to excel in your role and career.

Are you looking to join a marketing team that prides itself on delivering meaningful growth, consistently challenging and improving ourselves with a focus on outcomes, learnings and results? Then we want to hear from you!