Infrastructure Cloud Engineer (Azure - Microsoft 365)

Equipping educators with the skills, support and opportunities they need to teach effectively. Helping schools deliver the best possible experience for their students. Giving parents the right tools to help their children learn. Supporting Education Group brings together services that support every aspect of a child's journey through school and beyond. We build bright futures through expert support, inspiring staff and cutting‑edge technology. People are at the heart of what we do. It's our aim to create an environment and employee experience, which inspires and encourages our people to do their best work. We spend a significant portion of our lives at work, and we believe it's really important to make this as enjoyable as possible. We're passionate about promoting a culture of openness, fairness, and inclusivity. We want everyone to have personal dignity at work and be empowered, so you can be your best, true authentic self each and every day.

We are looking for a technically capable and service‑oriented Infrastructure Engineer to support the maintenance, development, and optimisation of SEG's IT infrastructure. Reporting to the Lead Infrastructure Engineer, you will help deliver robust solutions across our network, server, cloud, and security landscape. This role offers a unique opportunity to work on a broad range of technologies, contribute to infrastructure improvement projects, and be part of a collaborative IT team with strong development potential.

What You will be doing:

• Support the maintenance and improvement of core IT infrastructure, including servers, storage, networks, cloud services, and data centres.
• Assist in managing and monitoring LAN/WAN networks, firewalls, and other security appliances.
• Participate in infrastructure projects, including system upgrades, migrations, and deployments.
• Troubleshoot and resolve 2nd/3rd line support issues related to infrastructure and systems.
• Maintain technical documentation, including network diagrams, configurations, and procedures.
• Ensure infrastructure aligns with security and compliance requirements (e.g., Cyber Essentials Plus, ISO27001).
• Work closely with the Lead Infrastructure Engineer to deliver strategic IT goals and service improvements.
• Liaise with service providers and third‑party vendors as needed.

What you will need:

• Experience in a similar infrastructure or systems engineering role.
• Experience supporting or administering cloud platforms (e.g., Microsoft Azure and Microsoft 365).
• Proficiency in Microsoft technologies (Windows Server, Active Directory, Microsoft 365, Azure, Intune).
• Capable in the configuration and management of VOIP telephony systems.
• Good understanding of SharePoint administration and Microsoft cloud security.
• Good knowledge of Modern Desktop and device management via Intune and autopilot.
• Familiarity with virtualisation platforms such as VMware or Hyper‑V.
• Working knowledge of networking principles, including DNS, DHCP, TCP/IP, and firewalls.
• Strong problem‑solving skills and a methodical approach to troubleshooting.
• Ability to manage workload effectively and work independently or as part of a team.

What's In It For You:

• Whilst we work in a hybrid way, with collaboration being one of our values, we'd expect you to regularly be in our London office, to connect with our teams or customers in person, at least two days per week.
• 28 days holiday and get an extra day for each year you stay with us, up to max 33 days PLUS bank holidays.
• Health Cash Plan, once you’ve passed probation.
• From day 1, free life insurance covering up to x4 your salary.
• We’ll both add money into your pension pot after 3 months.
• Choose what flexible benefits you want after you’ve passed probation – this could be buying extra holiday, dental, topping up your healthcare plan, bikes, gym membership, electric cars and give as you earn.
• Learning and development opportunities.
• Volunteer days – 3 paid volunteer days a year, with dedicated time to Education.

By joining Supporting Education Group, you will become part of a community that is dedicated to transforming lives and sustaining communities, where your voice is heard, your ideas are valued, and your individuality is celebrated. Together, we will continue to advance our passion for education and build brighter futures for all. Employment offers are subject to satisfactory vetting checks. These checks will be run in line with the latest guidance and legislation. You will need to already have the right to work in the UK, as we are not able to offer any sponsorship(s) for visa applicants.