Credit Controller

Who Are We? Supporting Education Group is the leading education services platform in the UK working with schools, learners, multi academy trusts, local authorities, nurseries, and government departments to help solve the biggest human capital challenges facing the sector. Our goal is to empower students, educators, schools and governments with technology, expertise and resources to ensure a high-quality education for all. The group is shaped into four practices covering qualifications and training, recruitment and supply, professional services and SEND and inclusion with a strong passion and collective purpose to make a positive impact on the education sector.

About the role: Working within a wider team of 10, you will be collecting outstanding invoices from Schools and nurseries.

• Manage debtor ledger and chase overdue payments
• Make collection calls/emails to overdue accounts
• Resolve invoice and account queries with clients and consultants
• Prepare aged debt reports and highlight risks for 1-2-1
• Set up new customer accounts and perform basic credit checks
• Ensure all invoices include correct PO numbers before sending
• Monitor customer credit limits and payment behaviour
• Escalate problem accounts in line with procedures
• Support month-end processes (cash allocation, reconciliations)

What you can offer: This role would suit a professional, hardworking individual who can work effectively alone but also as part of a team and who has a proven track record in collecting outstanding debt.

• Minimum of 2 years' experience working in a credit control role
• Confident telephone manner
• Possess good attention to detail and problem-solving skills
• Ability to prioritise workload efficiently
• Ability to work in a fast paced and ever evolving environment
• Willingness to learn and develop
• Ability to work to strict deadlines
• Self-motivated with a track record of meeting and exceeding targets

Whilst we work in a hybrid way, with collaboration being one of our values, we'd expect you to regularly be in our central London office, to connect with our teams in person, at least three days per week.

28 days holiday and get an extra day for each year you stay with us, up to max 33 days PLUS bank holidays.

Health Cash Plan, once you’ve passed probation.

From day 1, free life insurance covering up to x4 your salary.

We’ll both add money into your pension pot after 3 months.

Choose what flexible benefits you want after you’ve passed probation – this could be buying extra holiday, dental, topping up your healthcare plan, bikes, gym membership, electric cars and give as you earn.

Learning and development opportunities.

Volunteer days – 3 paid volunteer days a year, with two dedicated to Education.

By joining us, you will become part of a community that is dedicated to transforming lives and sustaining communities, where your voice is heard, your ideas are valued, and your individuality is celebrated. Together, we will continue to advance our passion for education and build brighter futures for all.

Employment offers are subject to satisfactory vetting checks. These checks will be run in line with the latest guidance and legislation. You will need to already have the right to work in the UK, as we are not able to offer any sponsorship(s) for visa applicants.