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- Tasks: Collect outstanding invoices from schools and nurseries, resolving queries and posting sales invoices.
- Company: Join Supporting Education Group, a leading provider in the UK education sector with ambitious growth plans.
- Benefits: Enjoy hybrid working, reduced summer hours, life insurance, health plans, and exciting social events.
- Why this job: Be part of a dynamic team that values learning, development, and celebrating successes together.
- Qualifications: Minimum 1 year experience in credit control, strong communication skills, and a positive attitude required.
- Other info: Flexible working environment with opportunities for personal and professional growth.
The predicted salary is between 21600 - 37800 £ per year.
Location: Mix of remote working and office based (Welwyn Garden City)
Salary: 27K, plus commission scheme (depending on experience)
Contract: Permanent - Immediately Available, 37.5 hours per week
Reporting to: Group Credit Control Manager
Who are we?
At Supporting Education Group, we are proud to be the market leader in delivering critical services to the education sector. Our mission is bold and ambitious, and it is one that is shared by our team who demonstrate our values to dream big, build fast and be brilliant in our sector. We serve thousands, but we choose our people one at a time.
Working within a wider team of 10, you will be collecting outstanding invoices from Schools and nurseries. The successful candidate will be a professional, hardworking individual who can work effectively alone but also as part of a team and will have a proven track record in collecting outstanding debt.
Duties and Responsibilities:
- Liaising with clients via telephone and email regarding any overdue balances
- Liaising with clients and resolving any queries
- Posting and reconciling sales invoices
- Liaising with internal departments regarding overdue accounts and credit notes
- Producing the monthly Aged Debtor Reports
- Ad-hoc tasks
Who you are:
This role suits an ambitious and motivated person with a passion for the world of Credit Control, eager to learn and develop their career in a fast paced and growing team.
Candidates should ideally have:
- Minimum of 1 years' experience working in a similar role
- Strong Communication skills
- Confident telephone manner
- Possess good attention to detail and problem-solving skills
- Ability to prioritise workload efficiently
- Ability to work in a fast paced and ever evolving environment
- Willingness to learn and develop
- Positive Attitude
- Ability to work to strict deadlines
- Self-motivated with a track record of meeting and exceeding targets
What We Offer
Supporting Education Group (SEG) offers a dynamic and fun working environment, based in our modern Welwyn Garden City offices, with the flexibility of hybrid working and reduced summer hours. Learning and Development is encouraged here at SEG and the chosen candidate will be supported in their academic studies, as well as have access to our internal L&D programmes and workshops to support employees growth and development in all areas, including management and leadership as the career progresses.
Your health is also a priority for us. After your probation, you will be enrolled into our life insurance policy as well as added to our basic health plan. Our occupational health partners will also be there to support both your physical and mental health needs.
We work hard here at SEG but we also know how to have fun and celebrate our successes! Beside regular trips to the town and other social events/activities, our end-of-year and summer parties spare no expense, hosted in some of the most exclusive North London locations. You can join us or not (if you prefer) but who would want to miss out?
So if you think you fit in our culture and have what it takes to be our colleague and embark on a journey of growth and success, let us know.
Credit Controller employer: Supporting Education Group
Contact Detail:
Supporting Education Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with the education sector and its financial processes. Understanding how schools and nurseries operate financially will give you an edge in conversations and help you relate better to potential clients.
✨Tip Number 2
Brush up on your communication skills, especially over the phone. Since you'll be liaising with clients regarding overdue balances, a confident and professional telephone manner is crucial for building rapport and resolving issues effectively.
✨Tip Number 3
Showcase your problem-solving abilities during any interviews or discussions. Be prepared to share examples of how you've successfully resolved disputes or collected debts in previous roles, as this will demonstrate your capability in handling similar situations.
✨Tip Number 4
Highlight your adaptability and willingness to learn. The role requires working in a fast-paced environment, so emphasising your ability to prioritise tasks and adapt to changing circumstances will make you a more attractive candidate.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit control or similar roles. Emphasise your communication skills, attention to detail, and any achievements in debt collection.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for credit control and your motivation to work with Supporting Education Group. Mention specific reasons why you want to join their team and how you align with their values.
Highlight Relevant Skills: In your application, clearly outline your strong communication skills, problem-solving abilities, and experience in managing overdue accounts. Use examples to demonstrate how you've successfully handled similar tasks in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Credit Controller role.
How to prepare for a job interview at Supporting Education Group
✨Know Your Numbers
As a Credit Controller, you'll be dealing with invoices and outstanding debts. Brush up on your financial terminology and be prepared to discuss your experience with managing accounts and resolving discrepancies.
✨Showcase Your Communication Skills
Strong communication is key in this role. Be ready to demonstrate how you've effectively liaised with clients in the past, whether through phone calls or emails, and share examples of how you resolved any issues.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific instances where you've tackled challenges in credit control. Highlight your attention to detail and how you've prioritised tasks to meet deadlines, especially in a fast-paced environment.
✨Emphasise Your Willingness to Learn
The company values growth and development. Express your eagerness to learn and adapt, and mention any relevant training or workshops you've attended that have enhanced your skills in credit control.
