Hybrid School Support Desk Advisor β€” Education Tech in Canterbury

Hybrid School Support Desk Advisor β€” Education Tech in Canterbury

Canterbury Full-Time 24183 - 29557 Β£ / year (est.) Home office (partial)
Supporting Education Group

At a Glance

  • Tasks: Be the friendly voice helping schools with our online support packages.
  • Company: Join Speech & Language Link, a leading education tech company in Canterbury.
  • Benefits: Enjoy flexible working, competitive pay, and a supportive team environment.
  • Other info: Great opportunity for growth in the education technology sector.
  • Why this job: Make a difference in education while developing your customer service skills.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 24183 - 29557 Β£ per year.

Speech & Language Link in Canterbury is seeking a friendly, organised Help Desk Support Advisor to be the first point of contact for schools using our online support packages.

You will deliver excellent customer service, resolving queries and maximising product value.

You’ll handle calls, emails and voicemails from schools, providing professional, knowledgeable and friendly support while explaining features clearly to non-technical users.

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Hybrid School Support Desk Advisor β€” Education Tech in Canterbury employer: Supporting Education Group

Supporting Education Group is an exceptional employer that prioritises the growth and development of its employees while fostering a collaborative and inclusive work culture. With a strong commitment to making a positive impact in the education sector, we offer comprehensive training opportunities, a supportive environment, and the chance to work with passionate professionals dedicated to empowering learners and educators across the UK. Located in a vibrant area, our team enjoys a dynamic workplace that values innovation and teamwork, making it an ideal place for those seeking meaningful and rewarding careers.

Supporting Education Group

Contact Details:

Supporting Education Group Recruitment Team

We think you need these skills to ace Hybrid School Support Desk Advisor β€” Education Tech in Canterbury

Customer Service
Communication Skills
Organisational Skills
Problem-Solving Skills
Technical Support
Knowledge of Online Support Packages
Ability to Explain Technical Features