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- Tasks: Manage relationships with schools, ensuring recruitment needs are met and service delivery is top-notch.
- Company: Join SupplyBank, part of Supporting Education Group, dedicated to enhancing education experiences for students.
- Benefits: Enjoy 28 days holiday, healthcare plans, life insurance, and flexible benefits after probation.
- Why this job: Be a key player in shaping educational futures while working in a supportive and inclusive environment.
- Qualifications: Confident communicator with knowledge of education recruitment; detail-oriented and self-motivated.
- Other info: This role offers potential for permanent placement after a 12-month fixed-term contract.
The predicted salary is between 28800 - 43200 £ per year.
4 days ago Be among the first 25 applicants
Are you committed to offering an exceptional gold standard service to client schools?
Confident dealing with senior stakeholders, skilled in maintaining relationships and managing the delivery of high quality, engaged educators?
Do you thrive working in partnership, then Account Management could be the route for you!
About Us:
We are SupplyBank, part of Supporting Education Group.
- Equipping educators with the skills, support and opportunities they need to teach effectively.
- Helping schools deliver the best possible experience for their students.
- Giving parents the right tools to help their children learn.
Supporting Education Group brings together services that support every aspect of a child\’s journey through school and beyond. We build bright futures through expert support, inspiring staff and cutting-edge technology.
People are at the heart of what we do. It\’s our aim to create an environment and employee experience, which inspires and encourages our people to do their best work. We spend a significant portion of our lives at work, and we believe it\’s really important to make this as enjoyable as possible. We\’re passionate about promoting a culture of openness, fairness, and inclusivity. We want everyone to have personal dignity at work and be empowered, so you can be your best, true authentic self each and every day.
About the role:
We are currently looking for someone to join our team for a 12-month FTC, working in partnership with two large MATs covering North Northamptonshire. You will be on-site in schools in areas such as Corby, Kettering & Peterborough.
Due to the exciting growth and trajectory of SupplyBank, this could lead to a permanent opportunity for the right candidate.
As an Account Manager at SupplyBank, you will be a key strategic partner to your MAT, delivering business growth through retaining, nurturing, and growing this relationship while ensuring their schools\’ recruitment needs are met effectively and efficiently.
You will liaise daily with key stakeholders across the trust and their schools, including CEOs, CFOs, finance teams, Head Teachers, and Business Managers. You will also collaborate with SEG branches for Teaching Personnel and Protocol Education, as well as third-party suppliers when needed, to uphold standards and ensure your partnership\’s success.
You will work closely with a Delivery Consultant, who will support recruitment and retention of educators. You will be responsible for coaching and developing this person to ensure collaboration with operations teams and effective service delivery.
Key Responsibilities:
- Maintain safeguarding and child/vulnerable adult protection standards in line with policies and national guidelines.
- Engage with key contacts across schools to manage supply recruitment needs and performance.
- Oversee recruitment requirements for the MAT, ensuring delivery meets expectations.
- Identify educator shortages and implement recruitment and marketing plans to address them.
- Manage the use of the Vendor Management System (VMS) for SupplyBank, supported by the hiring desk systems team.
- Generate, analyze, and report on performance data and statistics.
- Use client feedback to identify trends, opportunities for improvement, and growth areas.
- Identify opportunities for upselling or cross-selling services.
- Drive business development by growing existing accounts through strategic partnerships.
- Present client service reviews and propose Supporting Education Group solutions.
- Travel regularly to trust and school sites as required.
About you:
You are a confident communicator with excellent interpersonal skills, with good knowledge of the Education Recruitment or education staffing landscape and challenges. This role offers a chance to focus on stakeholder management, relationship building, and service delivery rather than direct sales. You are detail-oriented, organized, self-motivated, and thrive on feedback. A natural problem solver with project management skills, you work collaboratively to deliver excellent service.
What we offer:
- 28 days holiday plus an additional day per year (up to 33 days), plus bank holidays.
- Healthcare plan after passing probation, including private GP access.
- Free life insurance from day one, covering up to 4x your salary.
- Employer contributions to your pension after 3 months.
- Flexible benefits after probation (extra holiday, dental, healthcare top-up, bikes, gym, electric cars, charity giving).
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Education
Industries
- Education
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Account Manager- SupplyBank employer: Supporting Education Group
Contact Detail:
Supporting Education Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager- SupplyBank
✨Tip Number 1
Familiarise yourself with the education recruitment landscape, especially in North Northamptonshire. Understanding the local schools and their specific needs will help you engage effectively with stakeholders during interviews.
✨Tip Number 2
Prepare to discuss your experience in managing relationships with senior stakeholders. Think of examples where you've successfully nurtured partnerships or resolved conflicts, as this will demonstrate your suitability for the role.
✨Tip Number 3
Showcase your problem-solving skills by preparing case studies or scenarios where you've identified issues and implemented effective solutions. This will highlight your ability to thrive in a dynamic environment like SupplyBank.
✨Tip Number 4
Research SupplyBank and Supporting Education Group's values and culture. Be ready to discuss how your personal values align with theirs, as cultural fit is crucial for us when selecting candidates.
We think you need these skills to ace Account Manager- SupplyBank
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and education recruitment. Use specific examples that demonstrate your ability to maintain relationships with stakeholders and deliver high-quality service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for education and how your skills align with the role. Mention your experience in managing client relationships and any successes you've had in similar positions.
Showcase Your Communication Skills: Since the role involves liaising with senior stakeholders, emphasise your communication skills. Provide examples of how you've effectively communicated with various levels of management in previous roles.
Highlight Problem-Solving Abilities: The job requires a natural problem solver. Include instances where you've successfully identified issues and implemented solutions, particularly in a team or educational setting.
How to prepare for a job interview at Supporting Education Group
✨Know Your Stakeholders
Familiarise yourself with the key stakeholders you will be working with, such as CEOs and Head Teachers. Understanding their roles and challenges will help you tailor your responses and demonstrate your ability to build strong relationships.
✨Showcase Your Communication Skills
As an Account Manager, excellent communication is crucial. Prepare examples of how you've effectively communicated with clients or colleagues in the past, especially in challenging situations. This will highlight your interpersonal skills.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you've identified problems and implemented solutions. This role requires a natural problem solver, so showcasing your project management skills will set you apart.
✨Understand the Education Landscape
Brush up on current trends and challenges in education recruitment. Being knowledgeable about the sector will not only impress your interviewers but also show your commitment to the role and the mission of SupplyBank.
