IT delivery officer

IT delivery officer

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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Supporter Care Team

At a Glance

  • Tasks: Support IT projects and change initiatives, bridging business needs and technology.
  • Company: Breast Cancer Now, a leading charity dedicated to breast cancer research and support.
  • Benefits: Hybrid working, competitive salary, and a commitment to diversity and inclusion.
  • Why this job: Make a real impact in healthcare while developing your project management skills.
  • Qualifications: Experience in project delivery or transferable skills from similar roles.
  • Other info: Join a collaborative team and enjoy excellent career growth opportunities.

The predicted salary is between 36000 - 60000 £ per year.

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This is an exciting opportunity to play a key role in delivering technology change across the organisation. As an IT delivery officer, you’ll support the successful delivery of IT projects and change initiatives that enable teams across the organisation. You’ll act as a bridge between business areas and IT, helping colleagues articulate their needs, translating these into clear requirements and support the planning, coordination and governance of delivery activity. Working closely with colleagues and external partners, you’ll support the structured delivery of IT initiatives. You’ll keep project documentation up to date, support backlog management and help provide clear updates on progress. You’ll also play an important role in supporting user adoption, coordinating and delivering training sessions to ensure colleagues feel confident and well supported when new systems or changes are introduced. This is a fantastic role for someone who enjoys variety, thrives on collaboration and wants to develop their career in project management, business analysis and change management.

About you

You’ll have experience supporting the delivery of projects, change or improvement initiatives or be able to demonstrate transferable skills from a similar environment. You’ll be confident working with a wide range of stakeholders, translating conversations into clear requirements and well‑structured documentation. You’ll have experience maintaining delivery documentation such as plans, trackers or reports and you’ll be comfortable working with tools such as Microsoft 365 and project management tools like Jira, Asana, Trello or similar. You’ll be friendly, engaging, with a natural ability to connect with others. Comfortable striking up conversations and building rapport, you’ll enjoy building relationships across the organisation and working closely with colleagues at all levels. You’ll be someone people feel at ease approaching, helping to create trust, openness and strong collaboration. Organised and analytical in your approach, you’ll be comfortable managing multiple priorities and adapting to changing demands. You’ll bring a collaborative, proactive mindset and a genuine interest in how technology can improve services and outcomes across the organisation.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support. We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Interview date: Week commencing 23 March 2026

How to apply

Please apply online via the link provided.

IT delivery officer employer: Supporter Care Team

At Breast Cancer Now, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the fight against breast cancer. Our collaborative work culture fosters innovation and personal growth, offering employees opportunities to develop their skills in project management and change initiatives while working alongside passionate colleagues in a supportive environment. With a hybrid working model based in London, we ensure a healthy work-life balance, empowering our team to thrive both professionally and personally.
Supporter Care Team

Contact Detail:

Supporter Care Team Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT delivery officer

✨Tip Number 1

Network like a pro! Reach out to people in your field, especially those who work at Breast Cancer Now. A friendly chat can open doors and give you insider info about the role.

✨Tip Number 2

Prepare for the interview by practising common questions related to IT delivery. Think about how your past experiences align with the job description and be ready to share specific examples.

✨Tip Number 3

Show your passion for the cause! Breast Cancer Now is all about making a difference, so let them know why you care about their mission and how you can contribute.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team.

We think you need these skills to ace IT delivery officer

Project Management
Business Analysis
Change Management
Stakeholder Engagement
Requirements Gathering
Documentation Management
Microsoft 365
Jira
Asana
Trello
Analytical Skills
Organisational Skills
Communication Skills
Training Coordination
Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the IT delivery officer role. Highlight relevant experience and skills that match the job description, especially around project delivery and stakeholder engagement.

Craft a Compelling Supporting Statement: Your supporting statement is your chance to shine! Use it to provide specific examples of how you've met the essential criteria. Be clear and concise, showing us why you're the perfect fit for the role.

Showcase Your Tech Savvy: Since this role involves technology change, don’t forget to mention your experience with tools like Microsoft 365, Jira, or Trello. We want to see how you can leverage these tools to support project delivery.

Apply Early!: We might close the advert early, so don’t wait until the last minute to submit your application. Get your materials in as soon as you can to avoid disappointment!

How to prepare for a job interview at Supporter Care Team

✨Know the Organisation Inside Out

Before your interview, take some time to research Breast Cancer Now. Understand their mission, values, and the specific role of an IT delivery officer within the organisation. This will not only help you answer questions more effectively but also show your genuine interest in contributing to their cause.

✨Prepare Your Examples

Think of specific examples from your past experiences that demonstrate your skills in project delivery, stakeholder management, and documentation. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for the interviewers to see how you can add value to their team.

✨Showcase Your Collaborative Spirit

Since this role involves working closely with various teams, be ready to discuss how you've successfully collaborated in the past. Highlight instances where you built rapport with colleagues or stakeholders, and how that contributed to successful project outcomes. This will resonate well with their emphasis on teamwork.

✨Ask Insightful Questions

Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the current IT projects they are excited about or how they measure the success of their technology initiatives. This shows your enthusiasm for the role and helps you gauge if the organisation is the right fit for you.

IT delivery officer
Supporter Care Team
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