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- Tasks: Join us as a Global Sales Support Administrator, processing orders and assisting with customer inquiries.
- Company: We're a vibrant team in Leeds City Centre, passionate about sales and technology.
- Benefits: Enjoy flexible working, 25 days leave plus your birthday off, and access to wellness programmes.
- Why this job: Kick-start your IT sales career with extensive training and a supportive, diverse team culture.
- Qualifications: No specific experience required, just enthusiasm and a willingness to learn about IT products.
- Other info: Work in a fabulous office with great views, free fruit, and proper coffee!
The predicted salary is between 28800 - 42000 £ per year.
Join Our Team as a Global Sales Support Administrator!
Are you passionate about sales and technology? Do you thrive in a dynamic and fast-paced environment? We have an exciting opportunity for a Global Sales Support Administrator to join our innovative team!
About the Company:
We are a diverse, social, and vibrant team based in the heart of Leeds City Centre. Our working hours are 9am-5pm Monday to Friday, aligning with our customer time zones to build on our success in solution selling.
About the Role:
This role is perfect for someone who is looking to kick-start their career in IT sales with extensive training and mentoring provided. It is ideal for someone who is enthusiastic, curious, and self-motivated, and wants to learn about the IT channel while being passionate about career progression.
Responsibilities:
- Order Processing: Efficiently process sales orders, ensuring accuracy and timely delivery of services to customers.
- Negotiation Skills: Conduct price negotiations with distributors.
- Pricing and Quotations: Assist in preparing requests for quotations (RFQ’s) and proposals for customers.
- CRM Management: Utilize the Customer Relationship Management (CRM) System to input and maintain customer data, track leads, and record sales activities.
- Additional Relevant Activities: Perform other tasks that support the team in driving sales.
- Technical Support: Assist customers with technical inquiries and provide OEM support for IT products and services.
- Provide direct support to the Global Account Manager.
- Build and maintain face-to-face relationships.
- Engage in networking activities.
Required Skills:
- Technical Skills: Understanding IT products and services.
- Customer Relationship Management (CRM) Expertise: Proficiency in CRM tools like Dynamics, Salesforce or HubSpot.
- Market Analysis: Understanding market trends and competitor strategies.
- Behavioural Skills: Demonstrate strong attention to detail and accuracy.
- Exhibit a proactive approach in all tasks.
- Communication Skills: Effective communication with clients.
- Negotiation Skills: Ability to negotiate terms and close deals.
- Problem-Solving Ability: Finding solutions to client issues.
- Resilience: Ability to bounce back from challenges.
Pay range and compensation package:
- Competitive Salary.
- Growth Culture: Thrive in a culture that champions excellence, encourages growth, and embraces diversity.
- Wellbeing: Access to Wisdom Wellbeing App, Health Assured Employee Assistance Programme, cycle to work scheme, Access to discounts to health products and services.
- Generous Leave: 25 days annual leave plus your birthday off! Also, 8 Bank Holidays on top.
- Flexible Working: Hybrid/flexible working opportunities.
- Benefits: Contributory pension scheme, regular team events e.g company off site days.
- Prime Location: Leeds City Centre location (5 mins walk from the train station).
- Office Perks: Fabulous office with amazing views, free fruit, and proper coffee!
- Team Environment: Social and diverse team.
Equal Opportunity Statement:
Ready to Apply? If you’re excited about this opportunity and believe you’re the perfect fit, we’d love to hear from you! Click apply now and start your journey with us. Join us and be part of a team that values excellence, growth, and diversity.
Sales Support Administrator employer: Support Warehouse
Contact Detail:
Support Warehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Familiarise yourself with the latest IT products and services. Understanding the technical aspects will not only boost your confidence but also help you engage more effectively during interviews.
✨Tip Number 2
Brush up on your CRM skills, especially if you're familiar with tools like Dynamics, Salesforce, or HubSpot. Being able to demonstrate your proficiency in these systems can set you apart from other candidates.
✨Tip Number 3
Practice your negotiation skills. You might want to role-play scenarios where you negotiate terms or prices, as this is a key part of the role and showcasing your ability can impress the hiring team.
✨Tip Number 4
Network with professionals in the IT sales field. Attend industry events or join online forums to connect with others. This can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Support Administrator role. Emphasise any previous sales or customer service experience, as well as your technical knowledge of IT products.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work in IT sales and how your skills can contribute to the team’s success.
Highlight Relevant Skills: In your application, clearly outline your proficiency with CRM tools like Dynamics, Salesforce, or HubSpot. Also, mention your negotiation skills and problem-solving abilities, as these are crucial for the role.
Showcase Your Passion: Demonstrate your passion for technology and sales in your application. Share any relevant experiences or projects that reflect your curiosity and self-motivation in the IT field.
How to prepare for a job interview at Support Warehouse
✨Show Your Enthusiasm for Sales
Make sure to express your passion for sales and technology during the interview. Share examples of how you've engaged with sales processes in the past, even if it's from a different context, to demonstrate your eagerness to learn and grow in this role.
✨Familiarise Yourself with CRM Tools
Since the role requires proficiency in CRM systems like Dynamics, Salesforce, or HubSpot, take some time to familiarise yourself with these tools. Mention any experience you have with similar software, as this will show your readiness to hit the ground running.
✨Prepare for Technical Questions
Brush up on your understanding of IT products and services, as well as common technical inquiries customers might have. Being able to discuss these topics confidently will demonstrate your capability to provide support and build relationships with clients.
✨Practice Your Negotiation Skills
Since negotiation is a key part of the role, prepare by practising how you would handle price negotiations. Think of scenarios where you successfully negotiated terms in the past, and be ready to discuss your approach and thought process during the interview.
