Sales Operations Coordinator

We have an exciting opportunity to join our here at Support Warehouse as a Sales Operations Coordinator. The role sits within our operations team, supporting sales from end-to-end and is therefore integral to achieving our ambitious growth trajectory.

Key aspects of the role:

• Manage the ‘quote-to-cash’’ process in specific markets including quote creation, order processing and query resolution.
• Book orders into our Finance System.
• Registration of services through Supplier Portal.
• Cross-functional collaboration with internal Sales and Finance teams to ensure expedition of RFQs (Request for Quotes) and Customer Orders.
• Work collaboratively with our suppliers and where order confirmations are not received within an expected timeframe, work towards a timely resolution.
• Dealing with internal escalations within your market.

Who will suit the role:

Our ideal candidate will thrive in a fast-paced environment whilst maintaining a detail-orientated approach with a focus on data accuracy. They will have a clear grasp of margins, currencies, and discounts with strong proficiency of MS Office, particularly Excel. Ability to deliver a flexible approach and exhibit excellent written and verbal communication are key to success in this role.

What\’s in it for you:

• Thrive in a culture that champions excellence, encourages growth and embraces diversity.
• Fantastic office in Leeds City Centre (only a few minutes\’ walk from the train station) stocked up with great coffee and fresh fruit!
• Hybrid/Flexible working opportunities
• 25 days annual leave plus your birthday off!
• Contributory pension scheme.
• Access to colleague wellbeing benefits.
• Work with a social team in the heart of Leeds City Centre.
• Opportunity to engage in regular offsite events and team-building social activities.

Sound interesting? Check out our careers site below or get in touch!

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