At a Glance
- Tasks: Provide technical support and assist with IT projects in a dynamic environment.
- Company: Join Lockheed Martin, a leader in aerospace and defence technology.
- Benefits: Enjoy private medical insurance, life assurance, and employee discounts.
- Other info: Opportunities for growth and learning from industry experts.
- Why this job: Gain hands-on experience and make a real impact in technology.
- Qualifications: Nat 5 in English, Maths, and IT preferred; strong interest in tech required.
The predicted salary is between 20000 - 20000 € per year.
Lockheed Martin is a global aerospace, defence, and security company with a strong presence in the UK. We design, develop, and deliver advanced technology solutions that help protect people, support national security, and drive innovation in areas such as aerospace, cybersecurity, and defence systems. Our UK teams work on projects ranging from military aircraft and missile systems to secure communications and cutting‑edge research. Joining Lockheed Martin as an apprentice means gaining hands‑on experience in a world‑class engineering and technology environment, learning from experts, and contributing to projects that make a real impact.
Responsibilities:
- Provide day‑to‑day technical support to end‑users, including client systems, VOIP phones, smartphones, tablets, printers, and other computer hardware.
- Help manage incidents and service requests using the Service Desk ticketing system.
- Support the maintenance of the asset tracking system.
- Take part in project work, such as software and hardware refresh programmes.
- Assist with deploying, maintaining, and supporting iOS devices.
- Support software vulnerability management to keep systems secure.
- Occasionally travel to other UK sites to provide IT support as needed.
Qualifications:
- Nat 5 or equivalent in English, Maths and IT (preferable).
- Strong interest in technology.
- Self‑starter with willingness to learn.
- Good team player and able to use own initiative.
- Good problem determination skills.
- Excellent communication skills – both written and verbal.
- UK driving licence and own vehicle, preferred due to location.
Salary: £20,000 per annum
Working Hours: Monday to Thursday, 8am - 6pm
Benefits:
- Private medical insurance.
- Critical illness.
- Life Assurance.
- Employee discounts for top high street shops.
IT Support Apprentice in Helensburgh employer: Support Warehouse Ltd.
Lockheed Martin is an exceptional employer, offering IT Support Apprentices the chance to thrive in a dynamic and innovative environment in Helensburgh. With a strong commitment to employee growth, apprentices benefit from hands-on experience, mentorship from industry experts, and a supportive work culture that values collaboration and initiative. Additionally, employees enjoy competitive benefits such as private medical insurance and discounts at top high street shops, making it a rewarding place to build a career in technology.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Apprentice in Helensburgh
✨Tip Number 1
Network like a pro! Reach out to current employees at Lockheed Martin on LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common IT support scenarios. Think about how you'd troubleshoot issues with client systems or VOIP phones. We want you to shine when it comes to showing off your problem-solving skills!
✨Tip Number 3
Show your passion for technology! During interviews, share any personal projects or experiences that highlight your interest in IT. It’s all about demonstrating that you’re a self-starter who’s eager to learn.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to go directly to the source.
We think you need these skills to ace IT Support Apprentice in Helensburgh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Support Apprentice role. Highlight any relevant experience or skills you have, especially in tech support or customer service. We want to see how you can contribute to our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for technology and why you’re excited about this apprenticeship. Keep it friendly and professional – we love a bit of personality!
Show Off Your Skills:Don’t forget to mention your problem-solving skills and any tech-related projects you've worked on. We’re looking for self-starters who are eager to learn, so let us know what makes you a great fit!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to find all the info you need about the role and our company!
How to prepare for a job interview at Support Warehouse Ltd.
✨Know Your Tech
Brush up on your technical knowledge related to IT support. Familiarise yourself with common issues like troubleshooting VOIP phones, smartphones, and printers. Being able to discuss these topics confidently will show your genuine interest in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled tech problems in the past. Whether it's a school project or helping a friend with their computer, having specific instances ready will demonstrate your ability to think critically and resolve issues effectively.
✨Practice Communication
Since excellent communication is key, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist an end-user with a problem, so being clear and concise will set you apart.
✨Be Ready to Learn
Express your eagerness to learn and grow within the role. Lockheed Martin values self-starters, so share your enthusiasm for technology and your willingness to take on new challenges. This attitude can make a big difference in your interview.
