The IT Support Apprentice is responsible for handling all 1st line support, service requests and incidents. This relates to all technology, including workstations, printers, software and cloud services. This role will interact with all areas of the business and building relationships with internal and external stakeholders is key.
Course Information
Course: Information communications technician (level 3)
Level: 3
Route: Digital
Apprenticeship Level: Advanced
Working Arrangements
Working Week: This role must be office-based for a minimum of 3 days per week, with some flexibility as required (note: during the probation period, 5 days office working is expected).
Expected Duration: 17 Months
