At a Glance
- Tasks: Lead a team of volunteers and law students to support individuals facing court.
- Company: A charity dedicated to ensuring no one faces court alone.
- Benefits: Gain valuable experience, develop leadership skills, and make a real difference.
- Other info: 8-month maternity cover with opportunities for personal growth.
- Why this job: Join a passionate team and empower people during challenging times.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 32000 £ per year.
Every year, thousands of people in the UK face court alone. Often through no choice of their own, people must represent themselves at a moment that could have life-changing outcomes. This includes loss of access to children or homelessness. At the same time, people facing court alone may find themselves up against a party with legal representation. They are instantly at a disadvantage and overwhelmed by the enormity of the challenges they are up against. We supported unrepresented litigants in the civil and family courts in England and Wales over 45,000 times last year. We provide a safe space with volunteers who listen to each client’s individual story. Last year, over 1000 volunteers helped people to get their thoughts in order, problem-solve and decide next steps, source relevant and reliable legal information, explain complex procedures, complete court forms, and clearly present statements. At a time when legal support is increasingly limited, we have a vision that no one should have to face court alone.
We’re looking for a Service Manager to join our team on an 8-month maternity cover contract. The Service Manager will be based in the service department, and you’ll be supported by the Head of Service Delivery. You’ll be working with our university partner, Cardiff University, to recruit, train and supervise a high number of law students to deliver a high-quality service to our Cardiff clients. You'll also be supporting our current long-standing local volunteers, as well as continuing to recruit more local volunteers. You'll promote the service locally to ensure that our service is accessible and well used.
To apply, please send your CV and a cover letter about why you’re the right person for the role via Charity Job. Please note, that the start date for this role is 12th October 2026.
Interim Service Manager (Maternity Cover) in Cardiff employer: Support Through Co
As a leading charity dedicated to supporting unrepresented litigants in the civil and family courts, we offer a fulfilling work environment where your contributions directly impact the lives of individuals facing significant challenges. Our collaborative culture fosters professional growth through training opportunities with Cardiff University and a supportive network of volunteers, ensuring that you are equipped to make a meaningful difference in the community. Join us in our mission to ensure that no one faces court alone, and experience the unique advantage of working in a role that combines passion with purpose in the heart of Cardiff.
