At a Glance
- Tasks: Lead wine experiences, train teams, and create memorable events across our hotels.
- Company: Join The Signet Collection, a passionate team redefining boutique hospitality.
- Benefits: Competitive salary, discounts, wellness support, and 28 days holiday.
- Other info: Dynamic role with opportunities for creativity and growth in a supportive environment.
- Why this job: Share your love for wine and create unforgettable guest experiences.
- Qualifications: Proven wine management experience and Level 3 Sommelier qualification required.
The predicted salary is between 39600 - 48400 £ per year.
We have a confession to make… We like wine. Quite a lot. We like discovering it, talking about it, selling it, drinking it, learning about it and, most importantly, making sure our guests have a brilliant time because of it. So we're looking for someone who feels the same. Someone who knows their Chardonnay from their Chablis, their Rioja from their Ribera, and — perhaps most importantly — knows that wine is at its best when it's shared with people.
This role is based out of The Mitre by Hampton Court, West London. Although regular travel around our hotels and to suppliers will also be required. The Mitre is a refined, relaxed boutique hotel on the banks of the River Thames next to Hampton Court Palace. Easily commutable by train or car - this is a great place to work and become part of the Signet family.
What will you actually be doing?
- You'll have a wonderfully broad brief spanning wine, people, purchasing, operations, training, events, partnerships and commercial performance.
- Be our wine guru. You'll become the go-to person for all things wine across the collection.
- You'll support our teams with wine knowledge, service and selling, making sure our guests receive confident, engaging and genuinely enjoyable advice.
- You'll spend time in our hotels, joining teams during service, delivering brilliant briefings and getting stuck in on the floor.
- You'll support the selection of wines across our hotels, working with suppliers to source exciting products and build strong relationships.
- You'll negotiate pricing and supplier contracts, manage wine investments and keep a close eye on our wine lists, GP and margins.
- You'll oversee pricing, price lists, stock levels and purchasing, making sure the commercial side of wine is every bit as well considered as the liquid in the bottle.
- You'll help us create and host drinks-related events, from Wine Supper Clubs to other brilliant and slightly more unexpected beverage experiences.
- You'll work with our suppliers and partners to create meaningful annual partnerships across our hotels.
- You'll have responsibility for quarterly and annual strategy, forecasting sales and costs, monitoring performance and keeping a close eye on outgoing costs.
- You'll help manage revenue, costs and purchasing systems, create P&Ls for events and partnerships and manage third-party agencies and vendors.
What will you bring to our table?
- We're looking for more than a brilliant palate. You'll need proven Wine and Beverage management experience and genuine industry knowledge, along with a passion for food, wine and hospitality.
- You have the ability to make our teams care about wine.
- You'll need to be a qualified Sommelier, at least up to Level 3.
- Communication skills - you will be able to stand in front of 20 people and make wine training feel less like training and more like a very good afternoon.
- You will not be a 'snobby somm.'
- You will have great written English and grammar, with very good IT skills.
- Commercial insight. We want to sell wine people love, but also wine that makes sense, financially.
What You’ll Get from Us
- An excellent starting salary, depending on skill and experience.
- Discounted rates across our restaurants and hotels for you, family and friends to enjoy.
- Stream - access up to 40% of your pay before pay date, and save directly from your salary.
- Your Wellbeing Hub - powered by Hospitality Action, from a 24/7 employee assistance programme, to gym classes, to nutritious recipes, to clinical counselling.
- 28 days’ holiday (including Bank Holidays) + birthday off.
- Team recognition programme to celebrate your achievements.
- Referral bonus scheme for recommending top talent - earn up to £1000.
- Long Service Awards - dinners for two with all the trimmings, complimentary room stays with breakfast and dinner, theatre tickets to see The Lion King, and so much more.
If this sounds like you - come and make wine a little more Signet.
Head of Wine in Newbury employer: Support Team
At The Signet Collection, we pride ourselves on being an exceptional employer that prioritises the wellbeing and growth of our team members. Located just outside Newbury, our Central Support office offers a flexible work environment where creativity and collaboration thrive, allowing you to connect with passionate individuals in the hospitality industry. With benefits like discounted rates across our hotels and restaurants, access to a comprehensive wellbeing hub, and a commitment to redefining boutique hospitality, we ensure that every Marketing Executive feels valued and empowered to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Wine in Newbury
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Support Team. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Support Team
Don't be shy about reaching out to Support Team directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head of Wine in Newbury
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Support Team and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Support Team
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!